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1-20 of 20
Keywords: Sustainability
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Journal Articles
The impact of TQM on green innovation with the mediating role of green supply chain integration: PLS-SEM and IPMA approach
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International Journal of Quality & Reliability Management 1–27.
Published: 19 May 2026
...Ehsan Masoudi Purpose Many manufacturing firms face challenges in adopting environmentally sustainable practices due to traditional production methods that limit innovation and integration across their supply chains. Grounded in the Natural Resource-Based View (NRBV) and Dynamic Capabilities...
Journal Articles
Analysis of critical success factors for Industry 5.0 adoption ensuring sustainability using MCDM tool: a case study
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International Journal of Quality & Reliability Management (2026) 43 (2): 686–714.
Published: 11 November 2025
... sustainable and digitally integrated enablers, such as system interoperability, real-time communication, upskilling, renewable energy integration and circular product design can be prioritized to support effective implementation strategies. Design/methodology/approach The model is structured to help...
Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (2): 373–405.
Published: 13 October 2025
...Giada Pierli; Federica Murmura; Laura Bravi Purpose This study aims to understand the effects of lean tools on the different sustainability dimensions and to identify possible gaps and directions for future research. Design/methodology/approach A Systematic Literature Review (SLR...
Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (2): 349–372.
Published: 25 September 2025
..., and packaging suppliers, across the product lifecycle, with a focus on sustainability and quality management. Design/methodology/approach A mixed-method approach was adopted. First, a systematic literature review to identify relevant Industry 4.0 enablers was performed. Second, semi-structured interviews...
Journal Articles
Transition of mining industry toward sustainable value creation in developing countries
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International Journal of Quality & Reliability Management (2026) 43 (1): 277–294.
Published: 11 September 2025
...Behzad Mohammadian; Mahsa Pishdar; Hassan Zarei Matin Purpose Considering the importance of productivity in the mining industry, the current study seeks to design and develop the productivity model of mining industries, focusing on sustainable value creation. By implementing interests of various...
Journal Articles
Aligning quality management and sustainability: a cross-industry analysis of case studies for achieving UNSDGs
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International Journal of Quality & Reliability Management (2025) 42 (10): 2650–2674.
Published: 21 May 2025
...Shreeranga Bhat; Jiju Antony; Michael Sony; Anders Fundin; Lars Sorqvist; Raul Molteni; Ida Gremyr Purpose This study investigates the alignment of quality management (QM) practices with sustainability dimensions to achieve the United Nations Sustainable Development Goals (UNSDGs) in Indian...
Includes: Supplementary data
Journal Articles
Impact of operational excellence frameworks on sustainable performance in services: a qualitative study
Available to PurchaseShatha Siefan, Jiju Antony, Ahmad Mayyas, Mohammed Omar, Anupama Prashar, Guilherme Tortorella, Monika Foster, Maher Maalouf
International Journal of Quality & Reliability Management (2025) 42 (6): 1753–1792.
Published: 04 December 2024
...Shatha Siefan; Jiju Antony; Ahmad Mayyas; Mohammed Omar; Anupama Prashar; Guilherme Tortorella; Monika Foster; Maher Maalouf Purpose This study investigates the adoption and effects of operational excellence methodologies on sustainable performance within the sector, drawing insights from 18...
Includes: Supplementary data
Journal Articles
The lean link: exploring industry 4.0's influence on sustainable operational performance for services
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International Journal of Quality & Reliability Management (2024) 41 (7): 1920–1941.
Published: 27 February 2024
...Sharad Sharma; Narain Gupta; Pooja Thakur Purpose This empirical study explores the intricate relationships between Industry 4.0 (I4), Lean practices and sustainable operational performance (SOP) within the dynamic context of the services sector. Rooted in the theoretical framework of Resource...
Journal Articles
Construction of taxonomy of conceptualization of sustainability in improving the industrial production process
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International Journal of Quality & Reliability Management (2024) 41 (5): 1377–1399.
Published: 08 December 2023
...Fábio de Oliveira Neves; Eduardo Gomes Salgado; Henrique Ewbank; Paulo Sampaio Purpose Industrialization is a major contributor to pollution and the worsening of some social problems. A change in this context would help in a new industrial model aiming at a viable and sustainable manufacturing...
Journal Articles
The perceived quality of green buildings: from a review of occupant satisfaction towards a conceptual framework
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International Journal of Quality & Reliability Management (2024) 41 (3): 757–777.
Published: 07 August 2023
...Fahriye Hilal Halicioglu; Kubra Gurel Purpose Most of the emphasis in the green building literature on the green performance of buildings has been on optimizing energy and resource efficiency. Admittedly, from the perspective of the sustainable construction industry, making optimally energy...
Journal Articles
An empirical study on Lean and its impact on sustainability in services
Available to PurchaseFabiane Letícia Lizarelli, Ayon Chakraborty, Jiju Antony, Sandy Furterer, Maher Maalouf, Matheus Borges Carneiro
International Journal of Quality & Reliability Management (2024) 41 (3): 805–825.
Published: 04 August 2023
... is to evaluate the impact of social and technical Lean practices on sustainable performance (i.e. economic, environmental and social) in service organizations. Design/methodology/approach The methodology includes the analysis of global results obtained from 139 managers from the service sector. Findings...
Journal Articles
Adoption of big data analytics practices for sustainability development in the e-commercesupply chain: a mixed-method study
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International Journal of Quality & Reliability Management (2023) 40 (4): 965–989.
Published: 01 September 2022
...Hemlata Gangwar; Ruchi Mishra; Sachin Kamble Purpose The study aims to identify the potential drivers of big data analytics (BDA) practices in the supply chain and develop a sustainability evaluation model to evaluate drivers of big data for sustainability development. Design/methodology...
Journal Articles
Green Lean Six Sigma sustainability-oriented framework for small and medium enterprises
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International Journal of Quality & Reliability Management (2022) 39 (7): 1787–1807.
Published: 03 February 2022
... organizational sustainability. Design/methodology/approach In this study, GLSS integration has been proposed based on intangible features like barriers, challenges, toolsets, etc. Moreover, the GLSS framework has been realized based on Six Sigma well-known define, measure, analyze, improve and control (DMAIC...
Journal Articles
A reliability-based and sustainability-informed maintenance optimization considering risk attitudes for telecommunications equipment
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International Journal of Quality & Reliability Management (2021) 38 (4): 873–891.
Published: 28 August 2020
...Ali Karevan; Kong Fah Tee; Mohammadreza Vasili Purpose This study presents a reliability-based and sustainability-informed maintenance optimization model for telecommunications equipment. It considers several risk attributes associated with sustainability dimensions (i.e. social, economic...
Journal Articles
Integrated management systems as a driver of sustainability performance: exploring evidence from multiple-case studies
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International Journal of Quality & Reliability Management (2021) 38 (3): 800–821.
Published: 29 July 2020
...Jeniffer de Nadae; Marly M. Carvalho; Darli Rodrigues Vieira Purpose The purpose of this paper is to analyze the impact of integrated management systems (IMSs) on sustainability (based on the triple bottom line (TBL) concept). To accomplish this objective, this paper seeks to answer the following...
Journal Articles
A framework for ensuring zero defects and sustainable operations in major Indian ports
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International Journal of Quality & Reliability Management (2022) 39 (8): 1896–1936.
Published: 06 April 2020
.... In the Indian port system, cargo throughput and the turnaround time (TAT) of ships calling at ports constitute the most significant performance measures. These performance metrics do not integrate sustainability measures such as emission levels and energy consumed. The draft is a constraint in many ports...
Journal Articles
Instrument for evaluating IMS and sustainable performance
Available to PurchaseCamila Fabricio Poltronieri, Mateus Cecílio Gerolamo, Teresa Cristina Martins Dias, Luiz Cesar Ribeiro Carpinetti
International Journal of Quality & Reliability Management (2018) 35 (2): 373–386.
Published: 05 February 2018
... risen due to the development and adoption of more than one MS in the same business, in a process known as integrated management systems (IMS). Some authors have argued that the use of IMS contributes toward sustainability. The purpose of this paper is to present an instrument to assess the integration...
Journal Articles
Total business excellence – a new management model for operationalizing excellence
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International Journal of Quality & Reliability Management (2016) 33 (7): 942–984.
Published: 01 August 2016
...Mehran C. Ferdowsian Purpose – The purpose of this paper is to identify and address the underlying causes of costly quality/ethical problems that have prevented companies to achieve and sustain excellence. More broadly, the study has leveraged data from multiple sources to determine root-cause...
Journal Articles
Excellence models in the non‐profit context: strategies for continuous improvement
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International Journal of Quality & Reliability Management (2013) 30 (5): 590–612.
Published: 17 May 2013
... to enhance sustainability. Design/methodology/approach The study is based on an exploratory, qualitative in‐depth case study approach, which includes three UK‐based nonprofit organizations (NPOs) as research case studies. Findings In general, we found the quality models to be relevant to the NPO...
Journal Articles
Business and environmental impact of ISO 14001
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International Journal of Quality & Reliability Management (2012) 29 (4): 425–435.
Published: 13 April 2012
...Henk J. de Vries; Deniz K. Bayramoglu; Ton van der Wiele Purpose The International Organization for Standardization (ISO) has developed the ISO 14000 series of standards for environmental management as a response to the concerns about sustainable development expressed at the 1992 United Nations...
