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Keywords: Sustainability
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Journal Articles
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (2): 373–405.
Published: 13 October 2025
...Giada Pierli; Federica Murmura; Laura Bravi Purpose This study aims to understand the effects of lean tools on the different sustainability dimensions and to identify possible gaps and directions for future research. Design/methodology/approach A Systematic Literature Review (SLR...
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (1): 277–294.
Published: 11 September 2025
...Behzad Mohammadian; Mahsa Pishdar; Hassan Zarei Matin Purpose Considering the importance of productivity in the mining industry, the current study seeks to design and develop the productivity model of mining industries, focusing on sustainable value creation. By implementing interests of various...
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (6): 1753–1792.
Published: 04 December 2024
...Shatha Siefan; Jiju Antony; Ahmad Mayyas; Mohammed Omar; Anupama Prashar; Guilherme Tortorella; Monika Foster; Maher Maalouf Purpose This study investigates the adoption and effects of operational excellence methodologies on sustainable performance within the sector, drawing insights from 18...
Includes: Supplementary data
Journal Articles
International Journal of Quality & Reliability Management (2024) 41 (7): 1920–1941.
Published: 27 February 2024
...Sharad Sharma; Narain Gupta; Pooja Thakur Purpose This empirical study explores the intricate relationships between Industry 4.0 (I4), Lean practices and sustainable operational performance (SOP) within the dynamic context of the services sector. Rooted in the theoretical framework of Resource...
Journal Articles
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2024) 41 (3): 805–825.
Published: 04 August 2023
... is to evaluate the impact of social and technical Lean practices on sustainable performance (i.e. economic, environmental and social) in service organizations. Design/methodology/approach The methodology includes the analysis of global results obtained from 139 managers from the service sector. Findings...
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2022) 39 (7): 1787–1807.
Published: 03 February 2022
... organizational sustainability. Design/methodology/approach In this study, GLSS integration has been proposed based on intangible features like barriers, challenges, toolsets, etc. Moreover, the GLSS framework has been realized based on Six Sigma well-known define, measure, analyze, improve and control (DMAIC...
Journal Articles
Journal Articles
Journal Articles
International Journal of Quality & Reliability Management (2022) 39 (8): 1896–1936.
Published: 06 April 2020
.... In the Indian port system, cargo throughput and the turnaround time (TAT) of ships calling at ports constitute the most significant performance measures. These performance metrics do not integrate sustainability measures such as emission levels and energy consumed. The draft is a constraint in many ports...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (2): 373–386.
Published: 05 February 2018
... risen due to the development and adoption of more than one MS in the same business, in a process known as integrated management systems (IMS). Some authors have argued that the use of IMS contributes toward sustainability. The purpose of this paper is to present an instrument to assess the integration...
Journal Articles
International Journal of Quality & Reliability Management (2016) 33 (7): 942–984.
Published: 01 August 2016
...Mehran C. Ferdowsian Purpose – The purpose of this paper is to identify and address the underlying causes of costly quality/ethical problems that have prevented companies to achieve and sustain excellence. More broadly, the study has leveraged data from multiple sources to determine root-cause...
Journal Articles
International Journal of Quality & Reliability Management (2013) 30 (5): 590–612.
Published: 17 May 2013
... to enhance sustainability. Design/methodology/approach The study is based on an exploratory, qualitative in‐depth case study approach, which includes three UK‐based nonprofit organizations (NPOs) as research case studies. Findings In general, we found the quality models to be relevant to the NPO...
Journal Articles
International Journal of Quality & Reliability Management (2012) 29 (4): 425–435.
Published: 13 April 2012
...Henk J. de Vries; Deniz K. Bayramoglu; Ton van der Wiele Purpose The International Organization for Standardization (ISO) has developed the ISO 14000 series of standards for environmental management as a response to the concerns about sustainable development expressed at the 1992 United Nations...

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