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Keywords: TQM
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Journal Articles
International Journal of Quality & Reliability Management (2026) 43 (8): 2242–2266.
Published: 07 July 2026
... Emerald Publishing Limited Licensed re-use rights only OKR Performance management Quality management practices TQM Training Oman Empirical study University of Technology and Applied Sciences IRG 2025 Funding: This work was partially supported by University...
Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (9): 2587–2604.
Published: 04 June 2025
...Kaouther Bouzaabia; Anis Ben Salem Purpose This study focuses on the relationship between Total Quality Management (TQM) and green performance within Tunisia’s manufacturing sector as well as on the mediating role of green innovation inside this relation. Design/methodology/approach Data were...
Journal Articles
International Journal of Quality & Reliability Management (2025) 42 (7): 1951–1974.
Published: 27 January 2025
... net effects of CSFs on firm performance, we explain how the CSFs of TQM implementation combine into multiple combinations. By doing so, we show multiple equifinal pathways to firm performance. Critical success factors (CSFs) comprise a set of overarching requirements that must be present to achieve...
Journal Articles
International Journal of Quality & Reliability Management (2022) 39 (1): 30–52.
Published: 04 March 2021
...Kari Lepistö; Minna Saunila; Juhani Ukko Purpose This study examines whether certification improves the dimensions of total quality management (TQM) and whether the impact of certification is similar across companies of different sizes and industries. The benefits of certification for companies...
Journal Articles
International Journal of Quality & Reliability Management (2020) 37 (3): 393–410.
Published: 10 December 2019
...Flevy Lasrado; Munyaradzi Nyadzayo Purpose The purpose of this paper is to examine the mediating role of total quality management (TQM) internalization factors on the relationship between the proposed drivers (internal/external motives) and outcomes (external benefits and financial results...
Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (9): 1574–1599.
Published: 08 July 2019
...) and TQM practices are widely accepted but to what extent these strategies can interact and impact the sustainability performance is unknown. The purpose of this paper is to portray the significant role of TM and TQM in pursuing corporate sustainability performance (CSP) and to investigate their integrated...
Journal Articles
International Journal of Quality & Reliability Management (2019) 36 (8): 1318–1344.
Published: 22 March 2019
... and indirect effects of TQM practices on various performance indicators specifically in the Indian manufacturing context. This paper focuses on developing an integrated model encompassing significant structural relations showing the linkage between TQM practices and multiple performance indicators – quality...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (9): 1881–1906.
Published: 01 October 2018
...Kaouthar Lamine; Lassaad Lakhal Purpose The purpose of this paper is to explore the link between TQM/Six Sigma practices and their impact on performance. Design/methodology/approach Based on the literature review of research that investigated the TQM and Six Sigma best practices...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (5): 1034–1059.
Published: 08 May 2018
... among researchers. Last such review was done in 2002 based on QM-related articles published between 1994 and 1999 and these were primarily on Total Quality Management (TQM). In the last 18 years, a large number of empirical studies have been attempted to investigate QM system-performance relationships...
Journal Articles
International Journal of Quality & Reliability Management (2018) 35 (1): 208–231.
Published: 02 January 2018
... of the field as well as trends in research topics have evolved through the years is presented. Design/methodology/approach The study applies cluster and probabilistic topic modeling to unstructured data from The International Journal of Quality & Reliability Management, The TQM...
Journal Articles
International Journal of Quality & Reliability Management (2017) 34 (7): 975–1014.
Published: 07 August 2017
... Limited Licensed re-use rights only TQM Quality management Cluster modelling Management fashion Probabilistic topic modelling Reliability management Concerns about trends, fashions and fads in management research and practice is not a new phenomenon in the academic community...
Journal Articles
International Journal of Quality & Reliability Management (2017) 34 (4): 581–594.
Published: 03 April 2017
... of electric cable shovels. Therefore, maintainability analysis is imperative for any successful total productive maintenance (TPM) program (Ahuja and Khamba, 2008). Undoubtedly, any competitive total quality management (TQM) initiative may not survive without a meticulously implemented TPM program (Seth...
Journal Articles
International Journal of Quality & Reliability Management (2015) 32 (8): 830–862.
Published: 07 September 2015
..., released in 2001, recommended many improvement measures related to total quality management (TQM) principles. Despite many of these improvement recommendations being fulfilled in the ten years following the release of the report, there is a lack of literature documenting these achievements...
Journal Articles
International Journal of Quality & Reliability Management (2014) 31 (8): 878–887.
Published: 26 August 2014
...Mustafa Maher Altayeb; Mahmoud Bashir Alhasanat Purpose – The construction industry has been one of the most important industries for the development of the Palestinian infrastructure and economy. Total quality management (TQM) is considered one of the most important approaches to the success...
Journal Articles
International Journal of Quality & Reliability Management (2014) 31 (6): 665–680.
Published: 27 May 2014
...-measuring techniques for decision makers. The available literature in the total quality management (TQM) suggests a set of standardized factors for evaluating the performance of any organization. The purpose of this paper is to conduct a research with a view to judge the applicability of these TQM factors...
Journal Articles
International Journal of Quality & Reliability Management (2013) 31 (1): 53–65.
Published: 20 December 2013
... of this study was to explore whether total quality management (TQM) mediates between OCB and enterprise resource planning (ERP) system success. Design/methodology/approach – Data were collected with a questionnaire from subordinates of leaders in steel melting industry in Iran and were used to test...
Journal Articles
International Journal of Quality & Reliability Management (2009) 26 (4): 406–407.
Published: 17 April 2009
... Ecology TQM In a time span of almost 30 years, performability has reached its stage, where it implies a wide spectrum of attributes covering not only dependability but also sustainability in an integrated and intertwined manner. Performability engineering, as we understand today, not only emphasizes...
Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (7): 902–970.
Published: 01 November 2002
...Ismail Sila; Maling Ebrahimpour There has been a plethora of published research related to total quality management (TQM) in the last few decades. However, very few studies focused on cataloging critical factors of TQM. One of the objectives of this literature review was to investigate the state...
Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (6): 710–736.
Published: 01 September 2002
...Denis Leonard; Renee Reid; Rodney McAdam It is often claimed that existing quality models can represent the development of total quality management (TQM) within organisations. However, the more recent emergence of critical perspective literature in this area has shown that these models lack both...
Journal Articles
International Journal of Quality & Reliability Management (2002) 19 (5): 596–609.
Published: 01 August 2002
...Zahir Irani; Jyoti Choudrie; Peter E.D. Love; Angappa Gunasekaran Teamwork is increasingly seen as a prerequisite for many job functions within those organisations seeking to sustain total quality management (TQM). However, the daunting task of creating a teamwork environment within many companies...
