...Hanson Obiri-Yeboah; Francis Kamewor Tetteh; Charles Amoatey; Jemima Antwiwaa Ottou Purpose This study extends the resource-based view (RBV) by theorizing and empirically validating the conditions under which total quality management (TQM) practices enhance sustainable supply chain performance...

...Mohammad A.K. Alsmairat; Shorouq Ali Aldhanhani Purpose Public sector organizations are facing rising pressure to deliver efficient, transparent and citizen-centered services while meeting sustainability expectations. Although Total Quality Management (TQM) offers a proven philosophy...

... Theory (DCT), this study develops a model examining how Total Quality Management (TQM) influences green innovation (GI) through the mediating role of green supply chain integration (GSCI). Design/methodology/approach A thorough literature review identified key variables, resulting in a model...

...Ahmed Adnan Zaid; Mohammed Othman; Ihab Sameer Qubbaj; Ahmed Riyad Asaad Purpose The paper aims to study the influence of Industry 4.0 technologies on the business sustainability of private hospitals by focusing on the mediating role of total quality management practices in private hospitals...

...Francis Kamewor Tetteh; Benjamin Nyantakyi; Kwame Owusu Kwateng; Hannah Vivian Osei Purpose This study examined the mediation-moderation role of innovation and market dynamism in the association between total quality management (TQM) practices and the performance of small and medium-scale...

... (Palumbo et al., 2021). Acknowledging the soft factors of total quality management (TQM) can facilitate a company to alleviate the unwanted aspects of teleworking and stabilize the balance between business and personal life (Cavallone and Palumbo, 2021). Leadership has an important stake...

...Anupama Prashar Purpose In the last 3 decades, organization-wide programs and practices based on the Total Quality Management (TQM) philosophy have become central to continuous improvement (CI) strategy in both public and private enterprises. However, there is paradoxical evidence of TQM-firm...

..., this study aimed to investigate the impact of green supply chain management (GSCM) and total quality management (TQM) on environmental sustainability, with environmental management practices (EMP) as the moderating factor. Design/methodology/approach A quantitative study was adopted using the management...

...Oumayma Tajouri; Lassaad Lakhal Purpose This article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect through organizational learning (OL) as a mediating variable. In addition...

... re-use rights only Quality management Total quality management Literature review Content analysis Arab region Arab countries Quality management (QM) is considered a key element for business success. Hence, greater attention has been given to quality issues to ensure the provision...

...Hamdi Makhlouf; Nejmeddine Chatti; Lassaad Lakhal Purpose This empirical study aims to investigate the direct and indirect effects among total quality management (TQM), green innovation (GI), corporate sustainability (CS) and green supply chain management (GSCM). Design/methodology/approach...

...Lillian Fok; Yun-Chen Morgan; Susan Zee; Valerie E. Mock Purpose This study aims to examine the direct and indirect effects of organizational culture (OC) and total quality management practices (TQMPs) on the relationship between green practices (GPs) and sustainability performance (SP) by using...

...Muslim Diekola Akanmu; Mohamad Ghozali Hassan; Bahtiar Mohamad; Norshahrizan Nordin Purpose The study aims to examine the connection between practices of total quality management (TQM) and sustainability in Malaysia food and beverages companies (FBC). Continuous process improvement, benchmarking...

... author and can be contacted at: yigit.kazancoglu@yasar.edu.tr 26 03 2021 14 07 2021 21 07 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Statistical quality control Total quality management Lot-by-lot acceptance sampling...

...Kari Lepistö; Minna Saunila; Juhani Ukko Purpose This study examines whether certification improves the dimensions of total quality management (TQM) and whether the impact of certification is similar across companies of different sizes and industries. The benefits of certification for companies...

...Omar Mohammed Ali Ababneh Purpose The relationship between organizational culture and total quality management (TQM) can be facilitated by the virtue of certain psychological states. Employee engagement refers to a mechanism foreseeable to predict the successful implementation of TQM. Therefore...

... management Total quality management Organisational excellence In today's highly competitive global business environment, organisations are striving to compete with their competitors and adapt to changes in the current market. These changes have been anticipated by the organisations, in which both...

...Seyedeh Soudeh Karamouz; Reza Ahmadi Kahnali; Mohamad Ghafournia Purpose This study aims at investigating the existing knowledge in the literature on quality management performance measurement in order to identify performance measures in the field of total quality management and classify measures...

...Meriem Khalfallah; Lassaad Lakhal Purpose This empirical study aims to explore the link between lean manufacturing practices (total quality management, just-in-time production, just-in-time purchasing, total productive/preventive maintenance), agile manufacturing, and operational and financial...

...Subrata Talapatra; Md. Kutub Uddin; Jiju Antony; Shivam Gupta; Elizabeth A. Cudney Purpose The purpose of this paper is to investigate the factors that enable total quality management (TQM) implementation in the readymade garment (RMG) sector of Bangladesh. More specifically, the present study...