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Special Issue: QMOD-ICQSS conference, "Building a culture for quality, innovation and sustainability". Guest Editors: Su Mi Dahlgaard-Park, Jens Dahlgaard

Guest editorial

Su Mi Dahlgaard-Park; Jens Dahlgaard
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Is innovation the future of quality management?: Searching for signs of quality and innovation management merging

Johan Lilja; David Hansen; Johan Fredrikson; Daniel Richardsson
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Improving the selection of international distribution partners by using quality management methods

Sandra Klute-Wenig; Svenja Rebsch; Hartmut Holzmüller; Robert Refflinghaus
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Understanding quality – conceptualization of the fundamental concepts of quality

Juhani Anttila; Kari Jussila
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Logistics service providers’ engagement in disaster relief initiatives: An exploratory analysis

Alessandra Cozzolino; Ewa Wankowicz; Enrico Massaroni
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Luxury branding: the case of Chanel

Kana Sugimoto; Shin’ya Nagasawa
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Using anchoring vignettes to study quality management across cultures

Promporn Wangwacharakul; Bozena Bonnie Poksinska
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Development of the DGQ role bundle model of the Q occupations

Nadine Schlüter; Benedikt Sommerhoff
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Building quality culture in higher education

Liselott Lycke; Ingrid Tano
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Reconciling internal and external satisfaction through probabilistic graphical models: An empirical study

Flaminia Musella; Roberta Guglielmetti Mugion; Hendry Raharjo; Laura Di Pietro
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Product development based on design attributes: An empirical analysis of perceptions and influences

Michael Brusch; Katrin Baumert; Paula Kastner
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Quality management practices and their effects on the performance of public hospitals

Jingjing Xiong; Zhen He; Yujia Deng; Min Zhang; Zehong Zhang
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Peer review of teaching at the Budapest University of Technology and Economics Faculty of Economic and Social Sciences

Zsuzsanna Eszter Tóth; György Andor; Gábor Árva
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Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector

Eleni Koutsothanassi; Nancy Bouranta; Evangelos Psomas
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Fostering learning organisation in transitional economy – the role of authentic leadership and employee affective commitment

Milan Delić; Terje Slåtten; Bojana Milić; Uglješa Marjanović; Srđan Vulanović
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Food habits and attitudes towards food quality among young students

Elisabetta Savelli; Federica Murmura; Lolita Liberatore; Nicola Casolani; Laura Bravi
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Quality through accreditation

Stefan Olof Lagrosen
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Storytelling: a co-creative process to support value-based leadership

Kristen Snyder; Christer Hedlund; Pernilla Ingelsson; Ingela Bäckström
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Quality culture deployment – using behaviours to explain, diagnose and improve a quality culture

Peter Cronemyr; Ingela Bäckström; Åsa Rönnbäck
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