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1-20 of 29
Keywords: Business relationships
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Journal Articles
Journal of Business & Industrial Marketing (2025) 40 (6): 1402–1422.
Published: 15 May 2025
... anti-modern slavery practices within business relationships and identifying directions for future research. Findings This study outlines a five-phase process for developing resources and competencies within business relationships and networks by examining ten exemplar anti-modern slavery practices...
Journal Articles
Journal of Business & Industrial Marketing (2025) 40 (4): 858–876.
Published: 02 October 2024
... resilience Supply networks Supply chain Business relationships IMP network approach In today’s intricate and tumultuous business environment that is characterised by dramatic events, such as the latest conflicts in Ukraine and Palestine or the COVID-19 pandemic, time-honoured supply chain...
Journal Articles
Journal of Business & Industrial Marketing (2023) 38 (6): 1295–1315.
Published: 24 January 2023
... Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Despite data being a hot topic, little is known about how data can be successfully used in interactions in business-to-business relationships, specifically in the boundary spanning contexts of firms working together...
Journal Articles
Journal of Business & Industrial Marketing (2022) 37 (13): 182–196.
Published: 28 November 2022
... on an in-depth case study, which is analyzed through the lens of the resource interaction occurring within the specific business relationships and collaborative episodes that affected the nine-year long development of Deko, a new architectural lighting solution. The main contribution of the paper...
Journal Articles
Journal of Business & Industrial Marketing (2022) 37 (10): 2095–2115.
Published: 02 June 2022
... is changing due to the digital acceleration caused by COVID-19 pandemic. B2B Digital transformation Business relationships COVID-19 pandemic The business context has radically changed in the past few years. Due to digitalization and its impact on contexts of interaction, many market barriers...
Journal Articles
Journal of Business & Industrial Marketing (2022) 37 (3): 686–703.
Published: 16 August 2021
... , D. (2012), “ Creating value in business relationships: the role of sales ”, Industrial Marketing Management , Vol. 41 No. 1 , pp. 94 - 105 . Hair , J.F. , Ringle , C.M. and Sarstedt , M. (2011), “ PLS-SEM: indeed a silver bullet ”, Journal of Marketing Theory...
Journal Articles
Journal of Business & Industrial Marketing (2022) 37 (1): 180–194.
Published: 06 May 2021
... satisfaction Objective performance Subjective performance Salesperson Sales Business relationships Performance Business relationships The salesperson is a central element of business-to-business (B2B) markets (Limbu et al., 2016) and it is, therefore, not surprising that marketing...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (7): 1229–1245.
Published: 22 December 2020
... 2020 Emerald Publishing Limited Licensed re-use rights only Case studies Communication technologies Buyer–seller relationships Business relationships Digital technologies Digital tools Information technology Steel industry In the USA, digital transactions are up to 90% caused...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (3): 357–371.
Published: 22 September 2020
... This paper aims to investigate the practice of conviviality as the right setting to explore how social capital interacts with business relationships and in particular how resources impacting business relationships take shape in social relations. This paper has adopted the single case study method...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (9): 1585–1599.
Published: 21 September 2020
...Jose Novais Santos; Joao Mota Several studies have focussed on new ventures and the development of their first business relationships. However, the understanding of the value functions and involvement in those relationships remain inadequate. The purpose of this paper is to explore the relating...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (2): 177–190.
Published: 14 July 2020
... is to explore an important management aspect of business relationship dynamics, namely, the reactivation process of previously ended buyer–supplier relationships. A processual case study approach focusing on a single in-depth case has been used. The case is based on longitudinal data from a number...
Journal Articles
Journal of Business & Industrial Marketing (2020) 35 (11): 1685–1700.
Published: 29 April 2020
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only This paper aims to test trust and commitment as mediators between economic and non-economic satisfaction in seller business relationships in contrast to previous studies on buyer business relationships. This study...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (12): 2176–2186.
Published: 25 March 2020
... theoretical development in the complex field of business relationships and networks (Ryan et al., 2012). Furthermore, critical realism accommodates a wide range of analytic techniques. Among others, it accommodates qualitative research. Combining critical realism with a qualitative method...
Journal Articles
Journal of Business & Industrial Marketing (2020) 35 (6): 1051–1067.
Published: 02 March 2020
...-level view and network-oriented view. Furthermore, the authors highlight several gaps to be studied and provide avenues for future research opportunities for scholars. Services Business model Ecosystem Business relationships Value dimensions Value network The paper uses a systematic...
Journal Articles
Journal of Business & Industrial Marketing (2020) 35 (1): 172–182.
Published: 16 October 2019
... Publishing Limited Licensed re-use rights only Lean production Networks Business relationships Lean supply Supplier activities Lean as a concept has its roots in the context of the Japanese automobile industry, most specifically Toyota. The International Motor Vehicle Program popularized...
Journal Articles
Journal of Business & Industrial Marketing (2020) 35 (7): 1125–1140.
Published: 01 October 2019
... of guanxi for cross-national business relationships. Further to that, the literature contains a very limited number of studies that systematically review existing studies on guanxi in cross-national business relationships (Fan, 2002 ; Chen et al., 2013), and these do not discriminate between...
Journal Articles
Journal of Business & Industrial Marketing (2021) 36 (11): 2049–2061.
Published: 30 September 2019
...Ilkka Tapani Ojansivu; Jan Hermes Purpose Business relationships are considered long-term and stable. Furthermore, over time, business relationships are expected to become and remain “institutionalized”. The undertone is that this process is deterministic and inevitable. While the authors do...
Journal Articles
Journal of Business & Industrial Marketing (2020) 35 (1): 61–75.
Published: 25 September 2019
... matters. Moreover, CSH is at least as effective to deepen existing business relationships as to create new ones. Research limitations/implications The paper provides clubs and companies with a theoretic background and practical key performance indicators (KPIs) to base their managerial decisions...
Journal Articles
Journal of Business & Industrial Marketing (2019) 34 (2): 474–487.
Published: 08 January 2019
... employees of an organization build and maintain successful business relationships by analyzing major antecedents of relationship quality and relationship commitment. In this study, the authors develop a conceptual framework and formulate hypotheses regarding the relationships between demographic...
Journal Articles
Journal of Business & Industrial Marketing (2019) 34 (1): 192–204.
Published: 10 December 2018
... in business relationships that imply different types of network change. Changes to a firm’s business network may be addressed through relational paths, namely creation of new business relationships (activation), maintenance of existing relationships (integration) and ending of existing relationships...
