... following the integration. These highlight the analysis of integration based on business models and customer orientation in relation to servitisation. Originality/value This paper contributes to research on servitisation by emphasising acquisitions as a mode of servitisation and conceptualising three...

... implications for service theory and practice. Design/methodology/approach Systematic selection and analysis of 279 papers from the existing literature, published between 1996 and 2020. Findings The literature review identified four key themes: business models, drivers and barriers, customer behavior...

... perspectives on technology-enabled service, data-driven business models, data ethics and business ethics to introduce a novel analytical framework centered on data-driven business models as the general metatheoretical unit of analysis. The authors then contextualize the framework using data-intensive insurance...

... of this paper is to examine peer-to-peer sharing platform business models, their sources of competitive advantage, and the roles, motivations and behaviors of key actors in their ecosystems. This paper uses a conceptual approach that is rooted in the service, tourism and hospitality, and strategy...

...Anna Salonen; Onur Saglam; Fredrik Hacklin Purpose The purpose of this paper is to explain why product-centric manufacturers utilize advanced services not as vehicles of transformation, but of reinforcement, to strengthen their established business model logic based on selling products and basic...

...Professor Andy Neely; Professor Irene C.L. Ng; Professor Rajkumar Roy; Magnus Hellström Purpose – The purpose of the paper is to outline a business model for product system solutions that is based on functional modularity. Design/methodology/approach – The paper employs an illustrative case...

...Kristina Heinonen, Maria Holmlund, Tore Strandvik; Lars Witell; Martin Löfgren Purpose – The purpose of the present research is to identify how business model innovation can be used to make the transition from service for free to service for fee. In particular, the focus is on identifying...

... companies like Cisco Systems, Microsoft, Skandia Insurance, Morgan Stanley, and Dell computers, rather than offering revolutionary new business models, actually manage fundamental strategic value configuration logics extremely well. Next I provide an overview of macroeconomic paradigms and their purported...