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Keywords: Co-design
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (4): 641–679.
Published: 26 July 2018
..., engagement and participation as prerequisites for co-creation. Relating to the different phases of the service process, the specific co-creation forms of co-ideation, co-valuation, co-design, co-testing and co-launching are classified as regenerative co-creation, while the specific co-creation forms of co...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2018) 29 (1): 120–145.
Published: 01 February 2018
...Jakob Trischler; Per Kristensson; Don Scott Study 1 compares outcomes (i.e. library service design concepts) of different co-design team compositions against a control group (i.e. an in-house professional team and a user-only team respectively). Hereby, the research adopts the three diversity...
