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Keywords: Conceptual framework
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management 1–24.
Published: 02 December 2025
... 06 2025 06 08 2025 24 08 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Perceived firm innovativeness Aging society Conceptual framework Innovative companies Spanish FEDER/Ministerio de Ciencia e Innovacion – AEI...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2022) 33 (4-5): 758–773.
Published: 25 April 2022
... or goals. Tell me and I forget. Teach me and I remember. Involve me and I learn. (Benjamin Franklin, 1763) [ 1 ]. Service interaction Communication Customer engagement Nonprofit organisation Disintermediation Conceptual framework Mission-based services Prosocial motivation...
