Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-4 of 4
Keywords: Consumer behavior
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management 1–23.
Published: 08 September 2025
... propose: Consumer happiness Growth vs fixed mindset Eudaimonia Experiential consumption Consumer behavior I want to remember it all, the good times and the bad times, the late nights, the boozing, the dancing into dawns, and all the great and not-so-great people I met and loved in those...
Includes: Supplementary data
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2020) 31 (3): 563–595.
Published: 20 August 2020
... the effects of digital games on consumer behavior and their underlying psychological mechanisms. Therefore, this article explores how combining games and monetary rewards impacts customer satisfaction, loyalty and word-of-mouth (WOM) intentions. Design/methodology/approach To test our hypotheses, we...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2014) 25 (3): 310–333.
Published: 10 June 2014
... investigation were measures of intention instead of SOW. Satisfaction Longitudinal data Loyalty Consumer behavior Share of wallet Service encounters Consumer satisfaction is arguably the “primary purpose” of any service. Moreover, this philosophy has become core to marketing...
Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (2005) 16 (4): 357–372.
Published: 01 September 2005
... with in the past literature and have been shown to shape all purchase decisions to varying degrees, and thereby influence consumer behavior (Bauer, 1960 ; Bettman, 1973 ; Chaudhuri, 1997 ; Cox, 1967 ; Cunningham, 1967 ; Mitchell, 1992, 1999). A purchase decision involves risk when the consequences connected...
