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Keywords: Consumer behavior
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Journal Articles
Journal of Service Management 1–23.
Published: 08 September 2025
... to the enhancement of eudaimonia and consumer happiness. Consumer happiness Growth vs fixed mindset Eudaimonia Experiential consumption Consumer behavior I want to remember it all, the good times and the bad times, the late nights, the boozing, the dancing into dawns, and all the great and not-so...
Includes: Supplementary data
Journal Articles
Journal Articles
Journal of Service Management (2014) 25 (3): 310–333.
Published: 10 June 2014
... investigation were measures of intention instead of SOW. Satisfaction Longitudinal data Loyalty Consumer behavior Share of wallet Service encounters Consumer satisfaction is arguably the “primary purpose” of any service. Moreover, this philosophy has become core to marketing...
Journal Articles
International Journal of Service Industry Management (2005) 16 (4): 357–372.
Published: 01 September 2005
... with in the past literature and have been shown to shape all purchase decisions to varying degrees, and thereby influence consumer behavior (Bauer, 1960 ; Bettman, 1973 ; Chaudhuri, 1997 ; Cox, 1967 ; Cunningham, 1967 ; Mitchell, 1992, 1999). A purchase decision involves risk when the consequences connected...

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