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Keywords: Information processing
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Journal Articles
Journal:
Journal of Service Management
International Journal of Service Industry Management (2004) 15 (1): 72–101.
Published: 01 February 2004
... makers at the product management level, the success of new service development projects depends increasingly on individual managers’ information processing and decision‐making performance. This article investigates antecedents of decision‐making effectiveness in high tech NSD projects, and report...
