... can imagine institutional logics otherwise and (3) expanding the repertoire of logic movements. Practical implications Designers and other practitioners can use the process model, core processes and substeps outlined to guide actors through a structured, facilitated process of cultivating...

... of imbalance in complex public service networks. Findings The origin of imbalance stems from competing institutional logics of various actors (patients/public, employees, managers, regulatory bodies, etc.), but the degree to which these competing institutional logics lead to imbalance is moderated...