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Keywords: JD-R model
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2023) 34 (3): 467–492.
Published: 13 September 2022
... Service robots Frontline employee JD-R model Retail Transformative service research Well-being Physical robot Service robots are a booming business, and their total market size is predicted to hit a turnover of United States dollar (USD) 103 billion by 2026 (Markets and Markets, 2020...
Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2014) 25 (3): 388–410.
Published: 10 June 2014
... hypothesise: H3. Job resources have significant positive impacts on organizational commitment. H4. Burnout has significant negative impacts on organizational commitment. Organizational commitment Burnout Intrinsic task motivation JD-R model Role conflicts Volunteer...
