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Keywords: Non-financial performance
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2015) 26 (4): 548–564.
Published: 17 August 2015
..., and specialisation and the consequent superior performance, this study is the first to develop and test hypotheses on the moderating effect of structural autonomy in the innovation strategy-performance link. Moreover, non-financial performance was considered here as lesser attention has been given to the subject...
