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Keywords: Structural topic modelling
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Journal Articles
Journal:
Journal of Service Management
Journal of Service Management (2023) 34 (2): 256–273.
Published: 30 August 2022
...: Autonomous company communication, news media and social media postings by consumers. Design/methodology/approach The authors use structural topic modeling (STM) to analyze a corpus of texts focusing on the CSR efforts of three major fast fashion service brands over three years. The texts included 89...
