... service requirements are based. A representation model of three distinct provider‐customer constellations is conceptualize that reflects specific types of visibility: collaborative service supply chain management: condition‐based maintenance as a service: and visibility‐based asset management...

..., supplier‐original equipment manufacturer (OEM)‐dealer‐end customer) that are directly involved in the upstream and downstream flow of products and services (Mentzer et al., 2001). The literature on supply chain management has intensified its focus on business relationships in recent years...

...Darline Vandaele; Paul Gemmel Purpose Supply chain management and business networks have gained increased attention in services settings. The purpose of this research is to investigate the impact of external purchased services by a service provider on the satisfaction of downstream supply chain...