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Keywords: Supply chain management
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Journal Articles
Journal of Service Management (2010) 21 (5): 675–692.
Published: 12 October 2010
... service requirements are based. A representation model of three distinct provider‐customer constellations is conceptualize that reflects specific types of visibility: collaborative service supply chain management: condition‐based maintenance as a service: and visibility‐based asset management...
Journal Articles
Journal of Service Management (2010) 21 (4): 427–440.
Published: 10 August 2010
... Automotive industry Services Strategic planning Supply chain management The service component of business is becoming increasingly important for manufacturing companies, which has led many firms to strive towards a greater focus on service offerings (Fang et al., 2008). AB Volvo...
Journal Articles
International Journal of Service Industry Management (2007) 18 (3): 307–321.
Published: 03 July 2007
...Darline Vandaele; Paul Gemmel Purpose Supply chain management and business networks have gained increased attention in services settings. The purpose of this research is to investigate the impact of external purchased services by a service provider on the satisfaction of downstream supply chain...

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