... relationships and outcomes (Homburg and Giering, 2001 ; Yang and Peterson, 2004). We add to the existing literature: © Emerald Group Publishing Limited 2011 Value analysis The Netherlands Brand loyalty Consumer behaviour Banking Retailing Affective commitment is central...

... conceptualization practices are justified, the definition of perceived value should be refined and clarified. Customer satisfaction Perception Value analysis Visual perception Modelling Electronic point of sale Customer perceived value is a strategic imperative that firms must pay attention...

... and value management. © Emerald Group Publishing Limited 2005 Prices Value analysis Customer satisfaction Mobile communication systems Consumer perceptions of price, quality and value have long been considered pivotal determinants of purchase behavior and product choice. In the last...

... industries Service operations Service quality Value analysis While value in tangible goods has started to be defined and measured by product marketers, Babin et al. (1994) correctly point out that the search for a precise definition of value has proved an enduring endeavour for a broad...

... UP Limited 1994 Market segmentation Marketing philosophy Networks Relationship marketing Service quality Value analysis Relationship marketing has emerged in response to the new claims of the environment which include blurring boundaries between markets or industries...