Keywords: Wise communication
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Journal Articles
Journal of Service Management (2024) 35 (4): 547–569.
Published: 15 July 2024
...Edythe Moulton-Tetlock; Sophia Town; Hoori Rafieian; Canan Corus; Raymond P. Fisk Purpose Our purpose is to offer the service research field a framework for cultivating wiser service systems via wise communication–which we define as “interactional activity that reflects and reifies the integrative...
Includes: Supplementary data

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