Issues

Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults

Bernardo Figueiredo; Torgeir Aleti; Diane M. Martin; Mike Reid; Jacob Sheahan; Larissa Hjorth
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Research note: conceptualizing agentic luxury in luxury services

Jonas Holmqvist; Jochen Wirtz; Amandine Issandou
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How does a hospital servicescape impact the well-being and satisfaction of both health care customers and professionals?

Jillian C. Sweeney; Pennie Frow; Adrian Payne; Janet R. McColl-Kennedy
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Navigating services for consumers with disabilities: a comprehensive review and conceptual framework

Nikhita Tuli; Ritu Srivastava; Harish Kumar
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A dignity-vulnerability approach framework to maximize well-being outcomes by transformative service initiatives (TSIs)

Sertan Kabadayi; Reut Livne-Tarandach; Michael Pirson
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Cultivating resilience for sustainable service ecosystems in turbulent times: evidence from primary health care

Janet R. McColl-Kennedy; Christoph F. Breidbach; Teegan Green; Mohamed Zaki; Alexandria M. Gain; Mieke L. van Driel
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Linking person–job fit and intrinsic motivation to salespeople’s service innovative behavior

Zaid Oqla Alqhaiwi; Tamer Koburtay; Osman M. Karatepe
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Uncovering the reasons behind consumers’ shift from online to offline shopping

Hyo-Jeong Kim; Sang Man Han
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