...Viviana Colombi Evangelista; Ludovica Del Barone; Davide de Gennaro; Filomena Buonocore Purpose This study examines how continuous improvement unfolds in a highly digitalized public organization characterized by strong institutional constraints and standardized digital infrastructures. It focuses...

... themes of OpEx. These empirical findings complement relevant literature to provide context and ensure theoretical grounding. Findings he study consolidates a working definition of OpEx in the digital era and identifies five dominant past themes (continuous improvement, quality culture, top management...

... performance outcomes beyond structural compliance. Design/methodology/approach A behavioral system model is proposed in which structured methods, empowerment, and continuous improvement function as interdependent levers. Using survey data from 202 frontline employees in airport ground handling services...

... and manufacturing sectors. Therefore, the present study seeks to investigate the effects of employee involvement, top management commitment and continuous improvement and innovation on TQM in the hospitality industry. Design/methodology/approach Data for the study were collected through an online survey...

.... V. Sreekanth can be contacted at: sreekanthv2023@gmail.com 06 12 2023 12 03 2024 10 06 2024 09 08 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Six Sigma DMAIC Continuous improvement Healthcare...

... prioritize developing and maintaining profitable customer relationships in this changing world and offer an agenda for the future research. Social implications The social implication will be indicated by higher universities to always improve the service quality of academics, with continuous improvement...

... on two key ideas: the philosophy of continuous improvement and how it connects to the tools and methods utilized in quality improvement to meet customer expectations. Finding and removing waste, enhancing quality, and optimizing processes, involve everyone in an organization, from top management...

... implications Managers and industrialists can benefit from Quality 4.0 through improved decision-making, process efficiency, supply chain collaboration, agile quality management, enhanced customer experience and a culture of continuous improvement. This results in better quality, operational effectiveness...

...Paula H. Jensen; Jennifer Cross; Diego A. Polanco-Lahoz Purpose Lean is a continuous improvement methodology that has succeeded in eliminating waste in a variety of industries. Yet, there is a need for more research on Lean implementation in several under-studied contexts, including crisis...

... Quality Standards Continuous improvement The authors welcome the recent paper by Oudrhiri et al. (2022) as adding to the extremely limited number of articles published on the ISO 18404:2015 standard. Oudrhiri et al. (2022) point out that Antony's publication...

... at: jiju.antony@northumbria.ac.uk 14 08 2022 26 11 2022 31 01 2023 25 02 2023 11 04 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Total quality management Deming award Operational excellence Continuous improvement...

...Pham Thu Trang Purpose Although training is essential to continuous improvement, scant literature examines post-training facilitators for continuous improvement. The study aims to explore the relationship between training and continuous improvement, the mediating role of self-efficacy...

...). Elizabeth A. Cudney is the corresponding author and can be contacted at: ecudney@maryville.edu Product quality Lean six sigma Product development Continuous improvement Every organization focuses on increasing its market share and profitability (Kumar and Sharma, 2017a ; Mittal et al...

... be in the operational process (Hicks, 2007). Thus, the kaizen manager needs to consider the potential impacts of change on the current operational system more widely (Hosny et al., 2022 .). In other words, a holistic approach to continuous improvement is a necessity for productivity, efficiency and improved...

... to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Quality management (QM) Health care Continuous improvement Leadership Teamwork Quality culture Health care is a sector that is expected to deliver safe...

... carried out in Sport Science developed in the medical context. Consequently, this bibliographical review leads us to conclude that sports clubs as organisations can apply continuous improvement methodologies to improve their organisation. This implies that all clubs, through their workers...

... 4.0 Continuous improvement Lean and green An independent review of each paper was carried out by the authors and coding was carried out utilising a meta-framework. After extraction of the final articles and recording these in Excel coding was utilised to minimise errors. Based on the sub...

...) indicate that most Lean Six Sigma professionals have positive experiences with ISO 18404:2015 and see the advantages of a common standard in helping continuous improvement deployment. Possible causes of some reported negative results are already scheduled to be addressed in the forthcoming review of ISO...

...Olivia McDermott; Jiju Antony; Michael Sony; Tom Healy Purpose The main objective of this study is to investigate what are the critical success factors that exist for continuous improvement (CI) methodology deployment in the Irish medical technology (MedTech) industry. The research...

...Fabiane Letícia Lizarelli; José Carlos de Toledo; Lillian Do Nascimento Gambi; Celso Luiz Gonçalves Purpose This paper investigates whether adopting continuous improvement (CI) behaviors is related to better radical and incremental product and process innovation performance and identifies whether...