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Keywords: Critical failure factors
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Journal Articles
Olivia McDermott, Jiju Antony, Michael Sony, Marcelo Machado Fernandes, Rajesh Koul, Mehran Doulatabadi
Journal:
The TQM Journal
The TQM Journal (2023) 35 (8): 2621–2639.
Published: 15 March 2023
... success factors Critical failure factors Challenges Researchers on quality management (QM) agree that using and selecting QM tools and techniques is vital to support a continuous improvement effort (He et al., 1996). According to McQuater et al. (1995) , tools and techniques...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (4): 1072–1093.
Published: 07 June 2022
... product and service development has not shown noticeable results. Therefore, this article aims to determine the critical failure factors (CFFs) of DFSS in the Indian context. Design/methodology/approach The paper presents the results of a pilot survey on the CFFs of DFSS in Indian companies...
