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1-9 of 9
Keywords: Consumer trust
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Journal Articles
Exploring trust, mistrust and distrust among actors in the food system: a multi-actor, value-based approach to understanding consumer perceptions
Available to Purchase
Journal:
British Food Journal
British Food Journal 1–22.
Published: 03 February 2026
...Hugo Vallerie; Fabien Durif; Morgane Innocent; Patrick Gabriel Purpose This study advances research on consumer trust in the food system by integrating mistrust and distrust – two overlooked yet critical dimensions shaping consumer attitudes. While trust has been extensively examined...
Journal Articles
Consumer trust in the agri-food supply chain: a randomized controlled study of organic food labeling fraud
Available to PurchaseAbdulaziz Mardenli, Katharina Friederike Sträter, Christoph Herrmann, Mohammad Alghababsheh, Alexandra Fiedler, Dirk Sackmann
Journal:
British Food Journal
British Food Journal (2025) 127 (8): 2777–2799.
Published: 03 June 2025
...Abdulaziz Mardenli; Katharina Friederike Sträter; Christoph Herrmann; Mohammad Alghababsheh; Alexandra Fiedler; Dirk Sackmann Purpose It is well-recognized that organic food labeling fraud erodes consumer trust in actors along the agri-food supply chain (AFSC). However, little is known about...
Journal Articles
How country image of an exporting country buffers against the impact of food safety incidents on consumer trust and purchase intention: an experimental study
Available to Purchase
Journal:
British Food Journal
British Food Journal (2023) 125 (11): 4229–4246.
Published: 24 August 2023
...Ningning Feng; Airong Zhang; Rieks Dekker van Klinken; Lijuan Cui Purpose The present experimental study aims to investigate when a food safety incident occurs, how country image influences consumers' trust and purchase intention, as well as the relationship between trust and purchase intention...
Journal Articles
How to believe? Building trust in food businesses' consumers based on psychological contracts
Available to Purchase
Journal:
British Food Journal
British Food Journal (2024) 126 (5): 1958–1980.
Published: 24 July 2023
...Weihua Wang; Dong Yang; Yaqin Zheng Purpose The purpose of this study is to understand the psychological mechanism that affects consumer trust by focusing on the formation and influence process of psychological contracts, and taking this opportunity, explore the influence paths of food quality...
Journal Articles
Trust and consumer confidence in the safety of dairy products in China
Available to Purchase
Journal:
British Food Journal
British Food Journal (2022) 124 (11): 3644–3665.
Published: 21 December 2021
...Yan Zhang; Lijun Guan; Shaosheng Jin Purpose This study aims to explore the degree of Chinese consumers' trust and confidence in the Chinese dairy products supply chain and the relationships between trust and overall confidence in dairy products safety and quality. Design/methodology/approach...
Journal Articles
Perceived value, trust and purchase intention of organic food: a study with Brazilian consumers
Available to PurchaseEluiza Alberto de Morais Watanabe, Solange Alfinito, Isabelle Cristina Galindo Curvelo, Kavita Miadaira Hamza
Journal:
British Food Journal
British Food Journal (2020) 122 (4): 1070–1184.
Published: 02 March 2020
... food market, the present research seeks to explore the effect of perceived value on consumer trust and purchase intention in Brazil. Design/methodology/approach A survey with 274 Brazilian consumers of organic food was carried out. Perceived value was measured through four dimensions: functional...
Journal Articles
Chinese consumer trust and preferences for organic labels from different regions: Evidence from real choice experiment
Available to Purchase
Journal:
British Food Journal
British Food Journal (2019) 121 (7): 1521–1535.
Published: 03 June 2019
... from the European Union, followed by Hong Kong’s organic label, Japanese organic label and, lastly, by the Chinese mainland organic label. Consumer trust has a positive effect on their WTPs for the four organic labels. Providing consumers with information on organic can significantly lift their WTPs...
Journal Articles
Trust in ag-related marketing claims: a segmentation with German consumers
Available to Purchase
Journal:
British Food Journal
British Food Journal (2017) 119 (9): 1999–2012.
Published: 04 September 2017
.... Practical implications To generate consumer trust in ag-related marketing claims, it is beneficial to meet consumers’ expectations. Producers have to decide if they orient their products to more modest or more critical consumer segments. While it is easier to implement lower standards, there is the risk...
Journal Articles
Consumer trust in organic milk of different brands: the role of Chinese organic label
Available to Purchase
Journal:
British Food Journal
British Food Journal (2016) 118 (7): 1769–1782.
Published: 04 July 2016
...Shijiu Yin; Mo Chen; Yusheng Chen; Yingjun Xu; Zongsen Zou; Yiqin Wang Purpose – Organic certification system became important means to restore consumer confidence in China. The purpose of this paper is to focus on consumer trust in organic milk of different brands and its influencing factors...
