Issues

Generation Alpha in the marketplace and workplace: a research agenda

Nikolaos Stylos; Victoria Bellou
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Artificial intelligence agents and agentic systems in hospitality and tourism: challenges, opportunities and research agenda

Yogesh K. Dwivedi; Mohamed Youssef Ibrahim Helal; Ibrahim A. Elgendy; Mousa Ahmed Albashrawi; Laurie Hughes; Mazen Shawosh; Vincent Dutot; Il Jeon
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Scale development practice in hospitality and tourism: shaping the field

Jiahui Wang; Matthew Coyne; Yehchan Lee; Muzaffer Uysal
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Metaverse experiences in hospitality and tourism: blending virtuality and reality

Dimitrios Buhalis; Jin Yin; Feifei Xu
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Artificial influence: how AI and influencers shape choices in tourism and hospitality

Eduardo Mesquita; Eliane Herrero; Evandro Luiz Lopes; Thiago de Luca Sant’Ana Ribeiro; Pedro Scrivano
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The dark side of social media: critical reflection and future research

Tarik Dogru; Kevin Kam Fung So; Laurie Wu; Minwoo Lee
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AlGC techno-overload and hospitality employees’ service outcomes: a conservation of resources perspective

Wei Wei; Youhe Deng; Keyu Chen
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Health-oriented leadership and service performance in hospitality workplaces: the indirect effect of psychological well-being

Wonjae Lee; Huy Gip; Priyanko Guchait; Jennet Achyldurdyyeva; Aysin Paşamehmetoğlu
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Unethical pro-family behavior and hospitality employee engagement: a daily diary study exploring the self-conscious process

Meilan Nong; Wenjuan Mei; Jiamin Li
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Immersive currents and futures: mapping the metaverse in contemporary hospitality and tourism research

Pantea Foroudi; Reza Marvi; Dongmei Zha
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Digital capabilities as a catalyst for team effectiveness: insights from hospitality

Muhammad Abbas; Kashif Hussain; Sami Ullah Bajwa; Muhammad Athar Rasheed
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Android vs humanoid: rethinking uncanny valley in online hotel booking

Yiping (Amy) Song; Yunqi (Milly) Su; Lu Lu; Peng Zuo
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Framing the experience: how self-construal shapes business event attendance decisions

Xiaolong Shao; Xingyi Zhang; Jing Li; Eric Olson
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Unveiling the role of entertainment in destination branding: developing and validating a scale for entertainment destination experience

Bingna Lin; Xiaoxiao Fu; Youcheng Wang; Murat Hancer; Kevin Kam Fung So
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Harnessing rejection or being hurt by it: emotion regulation in the face of supervisor idea rejection

Chen Ding; Mengting Su; Jialiang Pei; Shuming Zhao; Cherrie Jiuhua Zhu; Jinsheng Li
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The hidden bias: singles in family-friendly work culture

Su-Ying Pan; Yihe Wang
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Redefining service recovery: critical insights into proactive strategies and a future research agenda

Amin Nazifi; Samantha Murdy; Hesam Olya
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The hidden cost of AI robots for sustainable food consumption: a self-awareness theory perspective

Biyu Guan; Xin Li; Pei Liu; Yuting Mu
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Sensemaking as a bridge between authentic leadership and employee well-being: a multilevel model of work meaningfulness and group empathy

Rongfei Diao; Wen Chang; Anyu Liu; Miao Wang; Qiao (Cathy) Yang
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Virtual faces, real bonds: perceived autonomy and brand attitude in hospitality

Xiaoyun Zheng; Murong Miao; Lu Zhang; Jieyu Jade Shi
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Retraction notice: Testing a structural equation model of polychronicity: moderating role of organization mission fulfilment

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Retraction notice: An empirical investigation of tourist’s choice of service delivery options: SSTs vs service employees

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