... within a consistent regulatory environment in India. Unlike multinational studies where legal and regulatory variations can affect comparability, this study provides a controlled context that enhances the reliability of cross-sector comparisons. This allows for clearer insights into implementing QM...

.... This study aims to utilise Lean Six Sigma (LSS) principles to enhance the hospital's workflow. Design/methodology/approach The Action Research methodology was used to implement the project and develop the case study. The study took place in a large tertiary care academic hospital in India. The Define...

... system in Bihar, which is the third most populated state in India with poor social and health indicators. Kumari Youkta can be contacted at: ysyoukta18@gmail.com 07 06 2023 03 09 2023 11 10 2023 12 12 2023 22 02 2024 © Emerald Publishing Limited 2024 Emerald...

... Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only India Honeymoon tourism Destination quality Fantasy experience Revisit intention Globally, in tourism literature, numerous well-recognized empirical studies have been continuously conducted...

... countries. The main difference in developed countries is the number of people opting for insurance coverage. The health insurance taken by the citizens in India is low. However, the Indian central government and state governments have recently introduced several ambitious schemes to care for poor citizens...

... and successfully deployed to understand and ascertain challenges in LSS implementation. Five case studies were carried out in the Medical Records Departments (MRD) of four private hospitals in India. Findings Patients perceive that waiting in queue harms their health, which can be rectified by addressing...

... provider with respect to its competitors. The authors collected random data from nine private hospitals situated in eastern and southern India. The authors proposed a feasible appraising approach based on AHP to decide the sustainability priority of dimensions like reliability, physical environment...

...Devendra Choudhary; Mayank Tripathi; Ravi Shankar Purpose The demand of cement in India is expected to increase rapidly as the government has been giving immense boost to various housing facilities, infrastructure projects, road networks and railway corridors. One of the ways to meet this rise...

...Manimay Ghosh Purpose The purpose of this paper is to examine the applicability of electronic service quality instrument, E-S-QUAL, in e-commerce industry in India. Additionally, the efficacy of the instrument is also examined for two sub-groups of users based on frequency of usage. Design...

... on an industrial case study dealing with an aircraft overhaul in India (namely ABC Company). Findings The proposed overhaul lead-time reduction plan points out the augmentation of resources in order to achieve more than 50 per cent reduction in lead time and waiting time under two scenarios – with overtime...

.... Design/methodology/approach A multi-case study analysis using the exploratory case study research was adopted by the authors to obtain a deeper insight into the Six Sigma implementation within three distinctive manufacturing organisations in India. Interviews were conducted with relevant staff (Six...

... the construct using confirmatory factor analysis (CFA). The research paper is limited by including only six service sub-sectors which may not be adequate to generalise the results for the entire IT enabled/digital service SMEs within India. The same study can be extended by incorporating more quality management...

.... Research limitations/implications The research paper was limited by including only four industries in the selection of service companies in India, making this a possibly biased selection and it may not be adequate to generalize the results for the entire Indian service companies. Originality/value...

... managers in developing countries such as India, who want to enhance business performance through implementing Six Sigma practices that support their firm's product and services innovation efforts. Originality/value The study has contributed to establishing an empirical research between Six Sigma...

...Harish Garg; S.P. Sharma Purpose The purpose of this paper is to present a technique for analyzing the behavior of an industrial system utilizing vague, imprecise, and uncertain data. The synthesis unit of a urea plant situated in northern part of India has been considered to demonstrate...

... overview of the structure of India's BPO sector and the proliferation of various quality management approaches in the sector is presented. Third, we discuss the details of the qualitative case study methodology employed. Finally, we present the case analysis and findings with conclusions and brief...

... as demonstrated. In the recent past, like other parts of India many engineering colleges have come up in West Bengal. Earlier, the Government alone patronized engineering colleges. However, to meet the growing demand for engineering education, it was a policy decision of the education planners to increase...

... Publishing Limited 2008 Productive maintenance Competitive strategy Preventive maintenance Industrial performance India In today's highly dynamic and rapidly changing environment, the global competition among organizations has lead to higher demands on the manufacturing organizations...

... Markov processes Nuclear energy industry India Reliability management programs ensure safe, economical, and efficient design and operation of engineering systems. The reliability indices such as Availability, Mean Time Between Failure (MTBF), Failure frequency, etc. provide measures of system...

... benefits through TQM and TPM. This study is equally important in a global context also, as companies across the globe are striving to achieve synergy of TQM and TPM. Originality/value The preparedness/status of Indian manufacturing industry for TQM and TPM implementation, as India is becoming a major...