Keywords: Customer engagement
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Journal Articles
Journal Articles
Journal Articles
Journal Articles
Journal of Consumer Marketing (2021) 38 (7): 751–765.
Published: 27 September 2021
..., that firm theory beliefs influence customer-engagement attitudes and intentions. Design/methodology/approach Study 1 tests the relationship between firm theory, self-theory and knowledge-sharing attitudes. Study 2a tests differences between incremental and entity firm theorists in response to firm...
Journal Articles
Journal of Consumer Marketing (2014) 31 (5): 401–403.
Published: 11 August 2014
... Limited 2014 --> Millennials Millennial marketing Listening and participation strategy Customer engagement Digital interactive technology The authors are both well qualified to pen this book. Jeff Fromm is a seasoned marketing executive with > 25 years...
Journal Articles
Journal of Consumer Marketing (2012) 29 (2): 164–165.
Published: 16 March 2012
...Anubhav Anand Mishra Dan   Hill . About Face: The Secrets of Emotionally Effective Advertising . London : Kogan Page   2010 . 196 pp. , ISBN: 978‐0‐7494‐5757‐0   US$29.95 © Emerald Group Publishing Limited 2012 --> Advertising Emotion Customer engagement...

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