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1-6 of 6
Keywords: Customer engagement
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Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing 1–22.
Published: 11 August 2026
... stickiness, particularly when AI influencers make product recommendations or represent brands. AI influencers Stickiness Customer engagement Trans-parasocial interaction Brand trust Qualitative research Corresponding author Anand Jhawar ajhawar@imt.edu The proliferation...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2025) 42 (4): 431–447.
Published: 08 January 2025
...Pooja Goel; Aashish Garg Purpose This study aims to understand the relationship among the anthropomorphic features, perceived authenticity on customer engagement and electronic word of mouth using the integration of realism and trust theory in the context of virtual influencers (VI). This research...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2023) 40 (6): 734–747.
Published: 25 April 2023
... et al., 2016). Customer engagement on social media is substantially higher than traditional one-way conventional marketing like television, radio, articles, speeches and performances (Carlson et al., 2019). The new generation of social media marketers places a high priority...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2021) 38 (7): 751–765.
Published: 27 September 2021
..., that firm theory beliefs influence customer-engagement attitudes and intentions. Design/methodology/approach Study 1 tests the relationship between firm theory, self-theory and knowledge-sharing attitudes. Study 2a tests differences between incremental and entity firm theorists in response to firm...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2014) 31 (5): 401–403.
Published: 11 August 2014
... Limited 2014 --> Millennials Millennial marketing Listening and participation strategy Customer engagement Digital interactive technology The authors are both well qualified to pen this book. Jeff Fromm is a seasoned marketing executive with > 25 years...
Journal Articles
Journal:
Journal of Consumer Marketing
Journal of Consumer Marketing (2012) 29 (2): 164–165.
Published: 16 March 2012
...Anubhav Anand Mishra Dan Hill . About Face: The Secrets of Emotionally Effective Advertising . London : Kogan Page 2010 . 196 pp. , ISBN: 978‐0‐7494‐5757‐0 US$29.95 © Emerald Group Publishing Limited 2012 --> Advertising Emotion Customer engagement...
