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Keywords: Giving behavior
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Journal Articles
To give or not to give professional services to non-paying clients: Professionals’ giving backstory
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2015) 26 (3): 426–459.
Published: 15 June 2015
... services Professional service firms Giving behavior Clients have cut back through the global financial crisis; all our fees are contracting so we’ve got the pressures of the financial results of the firm. Also people don’t actually now have any free time to do pro bono work. Before (the GFC...
