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Keywords: Responsible AI
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Journal Articles
RAISE: leveraging responsible AI for service excellence
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2024) 35 (4): 490–511.
Published: 22 May 2024
...Linda Alkire; Anil Bilgihan; My (Myla) Bui; Alexander John Buoye; Seden Dogan; Seoyoung Kim Purpose This article introduces the Responsible AI for Service Excellence (RAISE) framework. RAISE is a strategic framework for responsibly integrating AI into service industries. It emphasizes...
