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Keywords: Social stratification
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Journal Articles
Ruth N. Bolton, A. Parasuraman, Ankie Hoefnagels, Nanne Migchels, Sertan Kabadayi, Thorsten Gruber, Yuliya Komarova Loureiro, David Solnet
Journal:
Journal of Service Management
Journal of Service Management (2013) 24 (3): 245–267.
Published: 14 June 2013
... media Media use Generation Dark side Digital media Social networking sites Social norms Social stratification Generation Y or the Millennial Generation exerts a peculiar fascination on both managers and academics. In what has become common parlance, members of Generation Y are called digital...
