... that supports their engagement in value cocreation and helps them access support. In turn, providers engage with user data generated through forum use and other sources to influence changes to forum institutions. By analysing a dataset of user interviews, value outcomes realised for forum users are identified...

... the idea of firms managing, influencing and controlling entire activity systems. Design/methodology/approach The study traces the evolution of different approaches to business models and assesses theories that explain value cocreation and systemic value capture to develop a new business model logic...

...Gabriela Beirão; Lia Patrício; Raymond P. Fisk The next section reviews literature on value cocreation and ecosystems within the S-D logic perspective. The second section describes the Grounded Theory methodology approach, including sample design, data collection, and analysis. The third section...

... to a certain maximum. Beyond this maximum, contributing in the coproduction process is not seen as a pleasurable experience anymore. Customer loyalty Value cocreation Coproduction paradox Customer coproduction Negative effects Process enjoyment Customer self-efficacy Monetary expenditures...