Underlying factors of student engagement to E-learning Open Access

Globally, the Internet revolution has made online learning a popular option to face-to-face learning in recent years. Increases in Internet access throughout the world are widely seen as a key factor that fueled the e-learning technology sector. E-learning technology refers to a wide variety of communication, information and associated technologies that enhance teaching, learning and assessment. Computers, mobile devices, online forums and live online instruction are just a few of the tools that support e-learning (Kotler and Armstromg, 2009). Because of its accessibility and adaptability, online education has been recognized as a major innovation in the field of education (Keller and Cernerud, 2002; LaRose et al., 2006). At present, the success or failure of educational institutions is tied to the use of e-learning tools, which have been shown to significantly improve classroom instruction. Therefore, educators are increasingly using technological tools in the classroom to improve the educational experience for their students. However, the effectiveness of e-learning systems depends on the students' willingness to adopt and engage with them. It has been reported that by 2021, the global e-learning market was worth more than US$ 315bn, and that between 2022 and 2028, it is expected to grow at a CAGR (Compound Annual Growth Rate) of 20% (Global Market Insights, 2022). Additionally, as the telecom and broadband industries develop, more reasonably priced Internet service options have become available to the general public. Evidently, as reported by the International Telecommunication Union (ITU), the number of people using the Internet worldwide has increased to roughly 4.9 billion in 2021 from 4.1 billion in 2019. With more Internet users, more individuals may utilize e-learning platforms for courses or degrees (Global Market Insights, 2022).

Undoubtedly, technology's influence on education has grown in recent years (Almahasees and Jaccomard, 2020). Due to technological advances, teaching methods, approaches and strategies have been updated. EdTech companies have created various online platforms to integrate technology into all aspects of life (Al-Azawei et al., 2017; Englund et al., 2017; Santos et al., 2019). Technology is now embedded in every facet of our lives, from personal interactions to professional endeavours to formal learning. Online classrooms spread information over the Internet (Silva and Cartwright, 2017). Meanwhile, the connection between students' interest and technology for e-learning is another pressing problem in the modern classroom. The increasing popularity of online courses has important implications for classroom practice and student achievement in higher education. Numerous studies have shown a connection between students’ level of engagement and performance and their academic success. However, Davies and Graff (2005) discovered that the amount of time spent on e-learning had no significant effect on test scores. It explains that the attitude of the learner is crucial to the success of any e-learning delivery technique (Arbaugh, 2000).

Studies suggest that engagement improves academic productivity by boosting student happiness and learning (Gray and DiLoreto, 2016). Internal elements such as personality, attitude, effort, drive and self-confidence affect students' participation (Barua et al., 2020). Learning online not only fosters the growth of pedagogical subjects' knowledge and the use of digital resources and communication technologies (Stein et al., 2011) but also stimulates the use of technology inside the classroom. This kind of education may effectively assist other kinds of education and makes pedagogical decision-making easier (Gebre et al., 2014; Osborne et al., 2013).

Today's world is changing due to Information and Communication Technology (ICT) innovations, which are continually evolving and renewing. These innovations also affected schooling, allowing for new model designs. Online education is one such approach. In addition to the digital benefits it offers, online education also gives students the flexibility to actively adapt to new situations as they arise. Several empirical research have revealed that the successful implementation of e-learning is not only a technology solution but a process including a wide range of factors, including human backgrounds (Kim and Moore, 2005; Punnoose, 2012). However, there is a lack of information about the significant impact such elements play on student involvement and its use, particularly in the context of developing countries (Tarhini et al., 2013). Most e-learning research had focused on homogenous samples from developed nations (Grandon et al., 2005). Research on e-learning in underdeveloped nations is limited, which limits our understanding of why students in these countries are so enthusiastic about this teaching method. Until COVID-19, e-learning in India was quite limited. Unpredictably, individuals began using e-learning and have been attached to it owing to the many advantages and conveniences it provides. Developed countries have undertaken various empirical research over the years while emerging nations like India have done less to investigate the elements that interest students in e-learning platforms. Hence, the current research examines the elements (perception, hedonic motivation (HM), usefulness, empowerment and attitude) determining ODLs’ engagement in central India.

Online learning is becoming more popular due to the lifetime learning approach. Most institutions provide online learning to satisfy students' learning requirements (Artino, 2009). Many students have engaged in online learning, either completely online or via hybrid modes that combine face-to-face and online instruction (Bradford and Wyatt, 2010). Several factors have contributed to online education's rising popularity, including its perceived efficacy as a learning tool, its low cost, flexibility and the promise of delivering the best education to students worldwide (Jeffcoat Bartley and Golek, 2004; Gratton Lavoie and Stanley, 2009; De La Varre et al., 2010; Dubey and Sahu, 2021, 2022, 2022a). Li and Lalani's (2020) research found that COVID-19 has altered the trajectory of education in the 21st century. From elementary to university level, classroom education has shifted from in-person to online delivery (Strielkowski, 2020).

In order to engage students in online courses, an effective virtual community should be developed. A successful online discussion community requires identifying and supporting student learning leadership (Kim et al., 2020). This kind of learning brings students into more regular engagement with one another and promotes smooth conversations (Oh et al., 2018). It also gives students the opportunity to critically consider their own views (Baran and Correria, 2009; Brooks and Jeong, 2006; Hew and Cheung, 2008; Wang, 2008). As a result of the changes that have taken place, the use of technology in educational settings is now unavoidable for a variety of personal and societal reasons (Usta, 2011).

For online courses to be successful, student-teacher and peer-to-peer communication are essential. Banna et al. (2015) emphasized that learners' engagement is the key to addressing the issues of learner isolation, dropout, retention and graduation rate in online learning. Meyer (2014), Banna et al. (2015) and Britt (2015) stress the relevance of student participation to online learning since it demonstrates students' cognitive progress and capacity to construct their own knowledge, leading to students’ success. Now more than ever, educators are struggling to encourage knowledge creation or create a learning environment that engages students.

Khan (2003) describes e-learning as an accessible, well-designed, student-centered, inexpensive, efficient, flexible and supported learning environment. This learning method offers a fun and engaging way to convey lessons and assignments, making their education a positive experience for the students (Dubey and Sahu, 2022, 2022a; Nyathi and Sibanda, 2022). It was seen that when supported by the institution, e-learning may improve students' scores and learning satisfaction. E-learning facilitates learning engagement, social cooperation and social and cultural factors in the globalization era. Potentially, this method will increase people's sensitivity to the value of incorporating technological advances into classrooms to broaden students’ access to educational resources and sharpen their linguistic competence. Govindasamy (2002) claims that e-learning encompasses the Internet, intranets, extranets and hypertext/hypermedia materials. Learning information may be supplied in numerous forms, such as text or video pictures, and electronically transmitted through the Internet, personal computer, Personal Digital Assistant (PDA) or CD-ROM (Sandars and Langlois, 2005; Dubey and Sahu, 2021, 2022, 2022a).

E-learning, as defined by Katz (2002), is the phenomenon of web-based information and communication employing technological tools to impact students' performance, academic accomplishments and satisfaction. Additionally, the learning was seen as being practical, simple and flexible. Those factors are intertwined with getting students comfortable with technology (Arbaugh, 2000; Paola Torres Maldonado et al., 2011; Nyathi and Sibanda, 2022). Also, face-to-face education requires frequent attendance, whereas interactive sessions rely on worksheets. E-learning is also termed as computer-based learning, web-based learning, virtual classrooms, digital collaborations, online learning, etc. (Urdan and Weggen, 2000).

The term “engagement” is used to describe the level of commitment shown by students throughout the learning process in pursuit of their stated objectives (Coates, 2006). Student engagement is a complex concept that may be divided into three components, i.e. behavioural, emotional and cognitive (Fredricks et al., 2004). The term “behavioural engagement” is used to characterize the level of interest shown by students in their academics. Emotional involvement relates to students' favourable or negative sentiments towards their teachers, classmates, academics and educational institution. Cognitive engagement displays student effort in studying to grasp and master challenging subjects.

Harper and Quaye (2009) argue that engagement is the result of emotional processing, meaning construction and educational endeavours, and so it encourages more than simple involvement or participation. Education activities that encourage student participation rely heavily on students' emotional responses. Hence, it can be expected that students will use emotion to participate in learning activities. Bloom (1956) mentioned that behavioural, emotional and cognitive engagement are the three dimensions of student engagement. Students' reactions during class illustrate their level of behavioural engagement, which is a measure of how invested they are in learning. Emotional involvement is how pupils respond and includes curiosity, enjoyment and belonging. The term “cognitive engagement” refers to a state of mind in which pupils take pleasure in their studies since they have identified the learning goal and are motivated to get more information about the prerequisites.

Student engagement refers to the student’s continuous attachment to successful inside and outside classroom methods and results (Kuh et al., 2008 cited in Trowler, 2010). Krause and Coates (2008) describe the extent to which students engage in high-quality learning activities. When students engage actively in learning activities, favourable learning results can be expected. Student engagement, as defined by Krause and Coates (2008), focuses on students' willingness to participate in a variety of learning activities with the goal of enhancing their educational experience. This remark fits the concept of engagement given by Fadilah (2016), Pace (1995), Checkering and Gammon (1987) and Kuhn (2001), referenced in Krause and Coates (2008). Students’ connections to the institution are fundamental to the concept of engagement. Institutions have a duty to provide conducive classroom settings that maximize educational potential (Nyathi and Sibanda, 2022).

An extensive body of research has been devoted to the study of how best to encourage student participation in online courses. Engagement from students is crucial to the success of any educational endeavour. Teaching and learning cannot function well unless students are actively involved in the process, since this demonstrates their interest in learning and leads to higher levels of academic accomplishment. It was found that changes in teaching methods have resulted in students' becoming self-directed, lifelong learners. This is a benefit since face-to-face learning is teacher-centred and students learn from their teachers. Students' use of supplemental materials and the discovery of their own learning skills were sparked by their experiences with online education (Roach and Lemasters, 2006). According to Nemetz et al. (2017), similar sentiments exist amongst online and face-to-face students towards interactive courses. Results explain comparing in-person versus online delivery of the same interactive course showed no significant difference in student achievement. This leads to the formulation of the following hypotheses.

Users' perspectives must be considered in any endeavour to improve the efficiency of online education. The pros and cons of online education have both been noted in the studies. Numerous studies highlight the importance of instructor-student communication in shaping students' impressions of online education. Stress about the virtual classroom's security and communication systems was cited as the biggest deterrent to student involvement. This may be connected to the Zoom bombing incidents that occurred in early 2020, in which hackers were able to breach the privacy and security of the platform and entered into active sessions under false identities, displaying pornographic or hateful content (Ling et al., 2021). Students may have developed a pessimistic outlook as a result of these incidents regarding the safety features offered by some online platforms. Therefore, to make online learning successful and productive, developers must address learners' preferences and perceptions. Hence,

HM, or perceived pleasure, is a major factor in determining whether people would adopt and regularly utilize an e-learning system (El-Masri and Tarhini, 2017; Lahrash et al., 2021). HM in this context refers to the pleasure and delight experienced by students when studying on an e-learning platform. Many studies have shown that student motivation is a key component of online learning success (Cole et al., 2004; Deci et al., 2001). Consequently, students become more invested in their education and contribute more actively. Moreover, the students pay closer attention and exhibit greater self-confidence in their ability to learn. In short, motivation affects students' good learning behaviours. When learners are motivated, they actively participate in their studies (Barua et al., 2020). Hence,

Perceived usefulness refers to the benefits and facilities provided by a certain technology. Liaw et al. (2007) identified the following advantages of e-learning. Firstly, it reduces expenses. Secondly, its material is timely and trustworthy. Thirdly, it works on a just-in-time learning strategy. Fourthly, it creates global communities. Lastly, it offers an increasingly vital service for learners to improve their knowledge (Rosenberg, 2001; Nyathi and Sibanda, 2022; Dubey and Sahu, 2021, 2022, 2022a). Govindasamy (2002) asserted e-learning solves learning and performance issues. E-learning also reduces expenses, ensures compliance and meets corporate requirements (Barron, 2000; Gordon, 2003; Harun, 2002; Ismail, 2002). Sandars and Langlois (2005) found that the most stated advantages of e-learning were the availability of up-to-date information, the speed and ease of access to a wide range of resources and the opportunity for learner to work at their own pace. Cantoni et al. (2004) stated that e-learning is less expensive to deliver, self-paced (e-learning courses can be taken when needed) and faster (learn in less time).

Students are more invested in the course content and their tasks if they believe or have experienced that the course is well-structured, straightforward and has clear directions and expectations. Previous studies explained that perceived usefulness has a substantial influence on online student engagement (Gray and DiLoreto, 2016; Jung and Lee, 2018; Martin et al., 2018; Zhai et al., 2018). This leads to the possibility that student engagement and their academic performance might be affected by a fully digitalized learning process as the students spend less time in the physical presence of their teachers and classmates and more time interacting with an online learning system. However, it was found that an important barrier to the success of online education is maintaining students' interest and participation in technologically mediated learning settings (Henrie et al., 2015; Oncu and Cakir, 2011). Hence,

Empowerment, as noted by Ibrahim and Alkire (2007), exists primarily to increase control. Education that empowers students is both a requirement and a result of a prosperous society (Klemenčič, 2016). Even though the rhetoric on student participation has put pressure on educational institutions to alter the ways in which students have an impact on their own learning, determining how much power students really have to shape their own educational experiences involves an assessment of students' power or their ability. Learner autonomy and interactive learning behaviours are at the heart of what makes online learning so effective (Liaw et al., 2007). Teacher-student interaction improves student learning and happiness (Moore, 2002). Zhang et al. (2007) found that students require teachers to moderate online discussion forums to offer guidance and make them more comfortable.

Notably, since the beginning of the intensification of higher education, there has been a tremendous increase in the academic community's interest in student roles and their empowerment. However, considerably less study has been done on how to empower students in higher education than in secondary or primary education. This is especially true in connection to the existing literature on curriculum/course design (Chow et al., 2003; Bovill et al., 2011; Jafar, 2016), pedagogy (Naidoo and Jamieson, 2005; Nichols, 2006) and classroom evaluation (Stanier, 1997; Rodrguez-Gómez and IbarraSáiz, 2015; McPhee and D'Esposito, 2018). Furthermore, there is a shift towards offering learners greater control over their education by encouraging them to develop more proactive identities (Bragg, 2007; Bovill et al., 2011; Baron and Corbin, 2012; Van Andel et al., 2012; McPhee and D'Esposito, 2018). Hence,

The term “attitude” refers to a notion that includes “cognitive, affective, and behavioural components” (TavúancÕl, 2006). Having the student respond to all the electronic environment's cues, sparking her or his own ideas, energy and drive, and then translating those feelings into action, is crucial to the success of the learning experience online. When students have a positive outlook on the learning process, their actions tend to improve (Arbaugh, 2000, 2010; Bernard et al., 2004). A negative outlook is one factor that might lead to poor results (Sadik and Reisman, 2004). Sun et al. (2008) describe learner attitude as a “computer-based e-learning impression”. Learners' attitude has a big impact on online learning. Online learning environments enable students to self-organize. Online learning is not teacher-centred; thus, students must be more involved. Online learning lets students manage time and processes (Liaw et al., 2007). Prior research suggests that attitude impacts student engagement and performance in online learning settings (Peng et al., 2006). Sun et al. (2008) quoted Piccoli et al. (2001) finding that learners are happier and more successful in online learning when they are not frightened of IT complexity (positive attitude).

Barua et al. (2020) studied internal and external variables impacting student engagement, such as attitude, motivation and self-confidence. Results show poor lesson design, incorrect teaching resources and lack of instructional effort may hamper participation in virtual classrooms (Baker et al., 2016; Farrell and Brunton, 2020). This leads to what extent someone intends to engage in certain conduct depending on how they feel about engaging in that behaviour (Lee et al., 2007; Ar et al., 2015). In this approach, a person's attitude towards learning might affect their learning (Kara, 2010). Adaptation and success depend on the learner's mindset (Birişçi et al., 2011). Whether learning really occurs in online classrooms is heavily influenced by students' mental frames (Sanders and Morrison-Shetlar, 2001; Alomyan and Au, 2004). Institutions delivering web-based instruction must address student attitudes (Daniels et al., 2000). Also, it might be challenging for students to experience learning opportunities if their attitudes are not considered in the classroom setting (Küçükahmet, 2017). Given this context, assessing students' attitudes towards online education is essential (Donmuş-Kaya and Akpunar, 2019; Dubey and Sahu, 2021). Hence,

A correlational research design is applied in the present study. Simple random sampling was applied to collect data from open and distance learners (ODLs) of Chhattisgarh, i.e. Pandit Sundarlal Sharma (Open) University Chhattisgarh (PSSOU), Bilaspur, Chhattisgarh, India. As per the request of authors, PSSOU provided a list of more than 30,000 learners (containing their e-mail contact) enrolled in the previous session in different bachelor and master's degree programmes covering disciplines like science, management, commerce, education, arts (including economics, political science, psychology, management, history, geography, etc.). ODLs, who are using e-learning platforms for at least one year, were chosen to be the participant in the study.

For a randomized selection of participants, authors used MS Excel and selected 2,000 respondents. The present study used both modes of data collection, i.e. online and offline. During contact or counselling classes, which are held for a limited period, 400 responses were distributed to the selected participants, whereas 1,600 learners were approached to fill the questionnaire via Google form. This online form was created and distributed among distant learners, from which 843 responses were appropriately received. However, only 294 responses were collected out of 400 physically distributed questionnaires, which makes it a total sample size of 1,137 responses.

The author followed the scientific process of developing a questionnaire for the present study. At first, the authors, as per the present research objective, adapted or modified the previously developed scales for the six constructs, namely, perception, hedonic motivation, usefulness, empowerment, attitude and student engagement to e-learning, and then, converted it into regional language, i.e. Hindi to create a better understanding among ODLs as the most of the learners are from Hindi medium background. Secondly, it was sent further to four experts in the same subject area for correction in the questionnaire and valuable insights. The experts suggested minor changes in the items to increase clarity. Finally, the authors conducted a pilot study taking 50 sample size to check the content validity and comprehensiveness. It was found that respondents asked for no modification in the final version of the questionnaires (see Table 1).

In order to check the data's reliability and validity, confirmatory factor analysis (CFA) was run.

Cronbach's alpha measures the degree to which test items assess the same concept (Nunnally, 1978). All Cronbach's alpha scores were over 0.7 (see Table 2). The score of 0.7 shows the constructs are internally consistent and reliable (Nunnally, 1978). The reliability metric may also be accessible using Rho A. The value of Rho A greater than or equal to 0.7 is also regarded to be a good measure of reliability, and it is discovered that this value is found more than 0.7 for all of the constructs. Hence, the construct verifies the study's data reliability (see Table 3).

Convergent validity measures how well many items assess the same notion (Fornell and Bookstein, 1982; Barclay et al., 1995). A composite reliability (CR) score of 0.7 or above indicates high levels of internal consistency reliability (Bagozzi and Yi, 1988; Hair et al., 2010). All the constructs have CR values greater than 0.7 (see Table 2).

The average variance extracted (AVE), often known as AVE, is the factor that determines whether the scale has convergent validity. It represents a construct's variation from each scale. AVE (≥0.5) provides fair evidence for convergent validity measurements for the construct (Hu et al., 2004; Henseler et al., 2009). Table 2 shows AVE is over the necessary value for all constructs. Therefore, the constructs have high levels of convergent validity measures.

The constructs' independence from one another is what is meant by the term “discriminant validity”. A low correlation between the measured target construct and the other constructs in the research is indicative of discriminant validity (Cheung and Lee, 2010; Hair et al., 2010) (see Table 3). It signifies the measures are from self-construct (Fornell and Larcker, 1981). It represents the squared correlation between the construct and the retrieved variance for a construct in partial least squares analysis (Komiak et al., 2004; Henseler and Chin, 2010). Hence, it can be asserted that the measuring model used in this investigation is adequate (Henseler and Chin, 2010).

Path analysis was incorporated to examine the direct effect of e-learning factors (i.e. perception, motivation, empowerment, attitude and usefulness) on student engagement in e-learning among ODLs. In Table 4, path analysis explains that the significant relationship of e-learning factors (i.e. attitude (β = 0.136, STDEV = 0.041, t = 3.307, p < 0.01), hedonic motivation (β = 0.166, STDEV = 0.048, 3.487, p < 0.01) and usefulness (β = 0.146, STDEV = 0.042, t = 3.459, p < 0.01)) on student engagement to e-leaning. However, some variables such as empowerment (β = 0.027, STDEV = 0.045, t = 0.609, p > 0.05), and perception (β = −0.045, STDEV = 0.034, t = 1.301, p > 0.05) did not show a significant connection with student engagement to e-learning.

Since the advent of COVID-19, educational institutions have been struggling to engage students online (Gurukkal, 2020; Dubey and Sahu, 2021, 2022, 2022a; Nyathi and Sibanda, 2022). The sudden change in the mode of education has put forward a huge challenge for all educational institutes globally. The World Health Organization (WHO) has also stated that COVID-19 will persist for a longer period (Jagannath, 2020). Hence, it becomes imperative to understand the underlying factors of student engagement in e-learning for all educational institutes for sustainable growth and development. The present study attempted to examine the effect of e-learning factors (perception, hedonic motivation, usefulness, empowerment and attitude) on student engagement among ODLs. The results of H2, H3 and H5 explain that the proposed hypotheses were positively accepted.

The results revealed that learners' attitudes to e-learning were consistent and positive because they know its benefits and how it can help their learning and positively change their learning outcomes. Previous experiences and knowledge also emphasized them to be more positive and favourable towards e-learning activities for their learning purposes. Previous studies (Piccoli et al., 2001; Ku et al., 2013; Yang and Lin, 2010; Chandra and Bagdi, 2021) also stated that students with a positive attitude who see online education as a favourable link are more likely to persist in their studies and achieve long-term success.

The results also demonstrated that when it comes to usefulness to e-learning, it positively and completely influences their students' engagement level as because they know it offers e-learning services and how it can positively alter their learning outcomes. They have knowledge about its flexibility in learning in terms of time and space. Also, one can learn at their own pace. Hence, it directly influences students' engagement in e-learning. Burch et al. (2017) also suggested that students' opinions of their involvement with online tasks and activities rely on the online learning system's utility. Previous researchers also showed that perceived usefulness has been shown to have a substantial influence on online student engagement (Gray and DiLoreto, 2016; Jung and Lee, 2018; Martin et al., 2018; Zhai et al., 2018; Chandra and Bagdi, 2021).

Likewise, hedonic motivation also positively impacts student engagement in e-learning. Learners think that e-learning platforms are easy to use and help in their learning with various methods which creates more interest while learning. They get more attracted to learning with joy which makes them more engaged towards e-learning platforms. Similar results were also found by some previous researchers (Raman and Don, 2013; Teo and Noyes, 2014; Ain et al., 2015; Masa'deh et al., 2016). Dubey and Sahu (2022) also noted that high interest in learning will produce positive and considerable curiosity among students to attend online classes.

However, the results of perception and empowerment to e-learning did not contribute to student engagement among ODLs. Hence, the proposed hypotheses (H1 and H4) were rejected. It was found that learners perceive studying online and not interacting with their classmates diminishes their enthusiasm and growth. Their interaction with their teachers in the class for queries is far different from addressing via online. It becomes tough to engage in online devices for a long period of time in an isolated environment. Virtual classrooms are fascinating at first, but later it diminishes interest as well as growth in terms of social skills. Hence, it is not astonishing that students' perception to e-learning is found insignificant to their engagement.

Also, empowerment to e-learning does not provide a connection with students' engagement. Learners as well as the teachers during the online classes are just fulfilling the requisites, it means not making the learning fun, enjoyable and engaging. Also, students get less time to share their thoughts and participation in the discussion. As a result, students' get frustrated when they stopped participating and just listening to their lectures. It also becomes difficult to cope with the instruction while doing practical classes as the students are distant and the network gets fluctuated frequently, it creates a lot of disturbances and loss of the rhythm of learning again. Frymier et al. (1996) noted that students in higher education feel empowered when they have choice and freedom, are given a personally meaningful experience, think they can achieve with reasonable effort and know that what they do will result in success.

Inclusively, the present study provides insights into the educational institutions how to engage students in an online space. There could be a number of factors underpinning student engagement, but few significant variables should be taken into consideration based on the present scenario. The present study conducted a study with five key factors underlying student engagement in e-learning. The findings will assist educational institutions to formulate appropriate policies and required strategies to effectively address the needs of the students. Educational institutions will be able to understand to train their teachers for online space and develop a conducive environment for learning. Teachers' interaction in an online space is far different from the physical ones, hence it becomes important to transform their way of interaction and engagement style and provide enough time to respond while learning.

Conclusively, the success of both online and in-person courses depends on the kind of course, the method of instruction used and the percentage of students who finish the programme (Nemetz et al., 2017). COVID-19 outbreak moves face-to-face instruction online during the lockdown. This move lets instructors incorporate modern technical abilities into instruction, benefiting students (Isaeva et al., 2020). However, engaging students online for a longer period has become a tough task. For effective student engagement, Kearsley and Schneiderman (1999) proposed the Engagement Theory as a framework for technology-assisted learning. They said learners must connect with one another and complete desirable activities. Their view is that using new technology in learning activities engages students more than conventional methods. As the study suggests, it is essential to keep pupils engaged throughout the learning process in order to maintain attention, motivate critical thinking abilities and create effective learning. O'Brien and Toms (2008) advise engaging pupils via attentiveness, curiosity and intrinsic interest. Engaged learners are interested in activities, focused and alert. Instructors should feed these internal sources of student engagement by adopting smart instructional design approaches concentrating on student-centric learning tactics (Lee and Hannafin, 2016). Therefore, e-learning design must accommodate well-managed resources in order to make the lesson available, provide usefulness and react to the students' demands via the provision of user-friendly navigation, engaging content and activities, interactive games (educated games), textual feedback and the promotion of the use of visual and auditory stimuli.

The present study used cross-sectional data to test the formulated research hypotheses. Also, the collected data are from ODLs of Chhattisgarh only. Hence, the results and implications presented in the study cannot be generalized. Future researchers must incorporate longitudinal data, where the transition of student engagement to e-learning can be measured.

To measure student engagement and in what ways it can be increased to online learning. Future researchers can conduct experimental studies to investigate this area further by adding more variables (such as information quality, self-efficacy, service quality, etc.) to student engagement.

The present study is a part of a minor project funded by the Indian Council of Social Science Research (ICSSR), New Delhi (File No. 02/28/2021–22/ICSSR/RP/MN dated 29.03.2022). The authors acknowledge ICSSR, New Delhi, for providing financial and other necessary support for the accomplishment of the project.