Issues

Beyond the Bubble

Editorial: Bridging divides: rethinking service in an era of polarization and fragmentation

Kristina Heinonen
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Reimagining third places: the role of GenAI robots in shaping interaction and trust in a polarized society

Stefanie Paluch; Jochen Wirtz; Valentina Pitardi; Werner H. Kunz
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Digital unity or tribal echo chambers? Paradoxes in online residential communities

Nicola Cobelli; Ilma Nur Chowdhury; Angela Caridà; Muhammad Junaid Shahid Hasni
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Generation-bridging experiences in third places: a call to action for transformative service scholars

Vania Vigolo; Janet Davey; Maria Colurcio; Heiko F. Holz
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Beyond generations: an extended lifespan approach to service segmentation

Hannah Snyder; Nina Veflen; Allard C.R. van Riel; Per Kristensson; Mithila Mehta
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Designing transformative service initiatives (TSIs) in polarised contexts: a framework for effective practice

Rebekah Russell-Bennett; Isadora Gasparin; Marek Gnusowski; Jessica Vredenburg; Junaid Ahmed; Selen Ercan
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From servicescape to transformative sexscape: embracing sexual well-being in service research

Nanouk Verhulst; Anu Helkkula; Eric Arnould; Caro Ceyssens
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The caring turn in service research

Cristina Mele
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