...Jiju Antony; James Lancastle; Olivia McDermott; Shreeranga Bhat; Ratri Parida; Elizabeth A. Cudney Purpose The purpose of this paper is to conduct an empirical study derived from the previous literature from the perspective of benefits, tools and techniques, continuous improvement (CI) and quality...

..., there is a limited research on the motivating factors, challenges and benefits of implementing Lean in healthcare. Taking this as a valuable opportunity, the purpose of this paper is to present the key motivating factors, limitations or challenges of Lean deployment, benefits of Lean in healthcare and key gaps...

... on a particular department or function. The key findings on benefits, success factors, challenges and common tools of Six Sigma from the existing literature are also presented in the paper. Research limitations/implications The papers included in the systematic review were peer-reviewed papers available...

...Jiju Antony; E.V. Gijo; Vikas Kumar; Abhijeet Ghadge Purpose The purpose of this paper is to explore the fundamental barriers/challenges, benefits, commonly used tools and techniques, organisational infrastructure and impact on organisational performance in three Indian manufacturing companies...

... to address the selection issue by presenting a method to compare popular QM and CI initiatives from the perspective of the pay‐offs, or expected benefits, to an organisation which successfully adopts the approach. Design/methodology/approach The relevant QM and CI literature was analysed, examining key...

...Martí Casadesús; Stanislav Karapetrovic Purpose To analyze the changes in the perceived benefits of ISO 9000 with the passage of time. Design/methodology/approach An empirical survey of 399 companies conducted in 2002 in Catalonia (region of Spain). Findings ISO 9001: 2000 registered...

...Hareton K.N. Leung; Keith C.C. Chan; T.Y. Lee This paper presents the result of a study to identify the costs and benefits of obtaining ISO 9000 certification. Toward this goal, a survey of some 500 ISO 9000 certified companies has been carried out. Among them, more than 65 per cent believe...

... of small and medium firms appeared to be quite stable. Most of the small and medium firms in both manufacturing and service sectors, and a large proportion of firms in construction sectors were certified in order to satisfy the customers’ demand. Certified firms achieved certain benefits in terms...

... certification and the marketing benefits which accrue from certification. Mail surveys were carried out on 4,250 certificated organizations; 1,220 (28.7 per cent) responded. Marketing considerations were secondary in seeking registration, and outcomes related to profitability and process improvement were more...

...Robert Jones; Guenter Arndt; Richard Kustin Utilizes a survey of 272 Australian ISO 9002 quality certified companies to examine two issues: first, the relationship between a company’s initial motivation for seeking certification (QCert) and its perception of the benefits it has received...

.... Discusses the meaning and origins of the quality function deployment (QFD) technique, its reported benefits and problems, its relationship to continuous improvement programmes such as total quality management, statistical process control(SPC), concurrent engineering (CE), and benchmarking. Also examines...

...Anil K. Bajpai; Phillip C.T. Willey The importance of quality costs and benefits is sometimes not recognised by industrial managers. Quality costs money but the benefits which accrue are elusive and hard to quantify. The way in which quality costs have been regarded in the past are reviewed...