Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-2 of 2
Keywords: Generative AI
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
How generative AI companions alleviate situational vulnerability and enhance consumer well-being
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2026) 37 (3): 451–485.
Published: 23 March 2026
...Ahmed Gamal Elkattan; Toni Ekroos; Stefan Biscevic; Ruusa Ligthart; Dahlia El-Manstrly Purpose Generative AI-enabled chatbots are now capable of engaging in natural, dynamic and relationship-oriented interactions. Building on strength-based approach and transformative service research, this study...
Journal Articles
RAISE: leveraging responsible AI for service excellence
Available to Purchase
Journal:
Journal of Service Management
Journal of Service Management (2024) 35 (4): 490–511.
Published: 22 May 2024
... Limited 2024 Emerald Publishing Limited Licensed re-use rights only Artificial intelligence Responsible AI Sustainability Well-being SDGs Generative AI The viral spread of generative artificial intelligence (GenAI) shattered the idea that AI is a futuristic tool or is solely...
