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Keywords: USA
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Journal Articles
Brands in crisis: customer loyalty and corporate reputation
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning 1–25.
Published: 12 December 2025
... Attribution theory Texas USA Datta and Mukherjee (2022) claim that organizational brand crises are low-probability, high-impact events that often result in financial losses and damage to a firm’s reputation, and that among the diverse types of crises, product harm crises are one of the most common...
Journal Articles
Selecting international modes of entry and expansion
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (2001) 19 (3): 153–161.
Published: 01 June 2001
... decisions of US and Japanese firms. Using mail surveys, this is one of the first studies on this subject to collect data from top executives in both Japan and the USA. Findings reveal that the Japanese are particularly sensitive to external risk and other target market factors. For Americans, company...
Journal Articles
American sogo shosha: American trading companies in the twenty‐first century
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1997) 15 (6): 281–290.
Published: 01 November 1997
...Paul Herbig; Alan T. Shao Japanese General Trading Companies or sogo shoshas have been instrumental in the phenomenal Japanese economic miracle of the last 40 years. In 1982, the USA passed the Export Trading Company Act to home grow its own sogo shoshas; to date the Act has been...
Journal Articles
A cross‐cultural examination of attitudes towards aberrant consumer behaviour in the marketplace: some preliminary results from the USA, New Zealand and Singapore
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1997) 15 (5): 208–212.
Published: 01 September 1997
... identified using a two‐sample t‐test (the USA compared to New Zealand or New Zealand compared to Singapore, and so on). The three samples were taken by distributing the self‐administered survey to students enrolled in basic marketing and some other classes at Eastern Michigan University, USA...
Journal Articles
Keeping secrets: marketing decision making in America after Redmond
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1997) 15 (4): 195–201.
Published: 01 July 1997
..., presents a brief overview of trade secret law in the USA. Then, after an examination of the facts and judicial decision in the Redmond case, concludes with a discussion of the implications of this case for marketing strategic decision making and executive recruitment in the post‐Redmond...
Journal Articles
What does marketing really mean to the Japanese?
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Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1995) 13 (9): 16–27.
Published: 01 October 1995
... and blade market (Ono, 1991). Consumer attitudes Japan Marketing USA The conceptual foundation of Japanese international marketing strategy is rooted in the era of the samurai warrior. This fighter learned several forms of martial art to prepare for any adversity presented to him (Kotler...
Journal Articles
Marketing decision support systems in a small trading nation:: an Australian case study
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1995) 13 (2): 14–28.
Published: 01 March 1995
...Alan Buttery; Rick Tamaschke Compares the extent to which management decision support systems(MDSS) technology is applied in a country like Australia with a relatively small population, with countries with much larger populations such as the USA and UK. Combines the highlights of a literature...
Journal Articles
A Brief Examination of the Japanese Innovative Process: Part 2: The Good,the Bad, and the Ugly
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1994) 12 (2): 38–42.
Published: 01 March 1994
... over the last 30 years of the Japanese improving and marketing a superior product which was first invented and innovated in the USA. The Japanese literally have concentrated on application to a point where many of their copies are superior to the American originals(Sakach, 1987). Japan′s greatest...
Journal Articles
A Brief Examination of the Japanese Innovative Process
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1994) 12 (1): 4–14.
Published: 01 February 1994
... by belonging to common sociopolitical institutions and sharing common ethnic interests. This bond is fortified by an incestuous relationship among Government bureaucracies, corporate management, and the elected political leadership. None of these systems and techniques are available in the USA, nor...
Journal Articles
A Philosophy for Globalization
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Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1993) 11 (2): 4–8.
Published: 01 February 1993
... – American companies tend to be analytical, while Japanese companies are holistic. Views a holistic philosophy as a more effective corporate philosophy for the global multinational corporation. © MCB UP Limited 1993 Globalization International trade Japan Multinationals USA 4 MARKETING...
Journal Articles
Stability of Store Selection Criteria: A Multinational Study
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1991) 9 (2): 23–28.
Published: 01 February 1991
... criteria of US and Turkish consumers is employed to demonstrate the use of the technique. © MCB UP Limited 1991 Quantitative techniques Retailing Turkey USA Research Consumer behaviour STABILITY OF STORE SELECTION CRITERIA: A MULTINATIONAL STUDY 23 T he technique of factor congruency...
Journal Articles
Market Intelligence in Small Businesses
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Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1991) 9 (2): 16–19.
Published: 01 February 1991
... businesses. The research involved a survey of small business owners and managers in South Carolina, USA. The study addressed three questions: What market intelligence practices do small businesses use? What market intelligence practices do they think their competitors use? How important is market...
Journal Articles
The Service Excellence Experience
Available to Purchase
Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1990) 8 (6): 18–24.
Published: 01 June 1990
... of the performance indicators which are central to the provision of excellent service. © MCB UP Limited 1990 Customer service Marketing Performance indicators Performance management USA 18 MARKETING INTELLIGENCE & PLANNING 8,6 E x t r e m e l y high standards of customer service are to be found...
Journal Articles
Marketing and Non‐marketing Managers
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Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1990) 8 (1): 21–26.
Published: 01 January 1990
... the expected patterns of task orientation and cognitive style. Implications for adaption‐innovation theory and the management of organisational change are briefly discussed. © MCB UP Limited 1990 Australia Marketing management Organizational change United Kingdom USA MARKETING AND NON...
Journal Articles
Changing Patterns in Marketing Research
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Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1987) 5 (1): 10–18.
Published: 01 January 1987
... Marketing Research Manufacturing Planning USA 10 MARKET INTELLIGENCE & PLANNING 5,1 The changes in the organisational placement of the marketing research activity in large American industrial firms are charted and the impact of increased computerised marketing information systems assessed. Changing...
Journal Articles
Consumer Perceptions of Generic Grocery Products: Users vs. Non‐users
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Journal:
Marketing Intelligence & Planning
Marketing Intelligence & Planning (1987) 5 (1): 24–27.
Published: 01 January 1987
... region, using hand‐distributed questionnaires to a convenient sample of 150 respondents. © MCB UP Limited 1987 Consumer Expectations Grocery Trade Own‐Label Goods USA 24 MARKETING INTELLIGENCE & PLANNING 5,1 A study by means of a questionnaire survey in New England, to provide insights...
