... conducive to quality improvement, by increasing teamwork, cooperation, training and education using quality circles, and application of simple tools for problem solving (Rao Tummala and Tang, 1996). 7 new management tools Quality tools Problem-solving Global survey Manufacturing sector Critical...

... to low sample size across some continents, an intercontinental comparative study on the extent of the application of DoE across various continents could not be performed. Originality/value To the best of the authors’ knowledge, this is the first global survey carried out to understand the status...