Issues

Special Issue: Beyond the dyadic: customer engagement in increasingly networked environments. Guest Editors: Linda D. Hollebeek, Elina Jaakkola, Matthew Alexander

Beyond the dyadic: customer engagement in increasingly networked environments

Linda D. Hollebeek; Elina Jaakkola; Matthew Alexander
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Zooming out: actor engagement beyond the dyadic

Matthew J. Alexander; Elina Jaakkola; Linda D. Hollebeek
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Evolving roles and structures of triadic engagement in healthcare

Debbie Isobel Keeling; Angus Laing; Ko De Ruyter
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Dynamics between social media engagement, firm-generated content, and live and time-shifted TV viewing

Vijay Viswanathan; Edward C. Malthouse; Ewa Maslowska; Steven Hoornaert; Dirk Van den Poel
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Stakeholder engagement in intra- and inter-organizational innovation: Exploring antecedents of engagement in service ecosystems

Julia M. Jonas; Julian Boha; David Sörhammar; Kathrin M. Moeslein
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Engagement within a service system: a fuzzy set analysis in a higher education setting

Max Sim; Jodie Conduit; Carolin Plewa
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Dynamics and drivers of customer engagement: within the dyad and beyond

Julia A. Fehrer; Herbert Woratschek; Claas Christian Germelmann; Roderick J. Brodie
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Conceptualizing negatively valenced influencing behavior: forms and triggers

Jaylan Azer; Matthew J. Alexander
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Actor engagement valence: Conceptual foundations, propositions and research directions

Loic Pengtao Li; Biljana Juric; Roderick J. Brodie
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