Issues

Trajectories of influential conceptual articles in service research

Loic Pengtao Li; Julia A. Fehrer; Roderick J. Brodie; Biljana Juric
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Trajectories of influential conceptual articles in service research

Hierarchy of customer goals: conceptual framework and new insights

Zahra Tabaei Aghdaei; Janet R. McColl-Kennedy; Leonard V. Coote
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Hierarchy of customer goals: conceptual framework and new insights

Conceptualising employee involvement in service innovation: an integrative review

Marit Engen; Lars Fuglsang; Tiina Tuominen; Jon Sundbo; Jørn Kjølseth Møller; Ada Scupola; Flemming Sørensen
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Supplementary data
Open the PDF for in another window
Add to Citation Manager for Conceptualising employee involvement in service innovation: an integrative review

A methodological framework for crafting situated services

Francesco Mazzarella; Andrew May; Val Mitchell
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for A methodological framework for crafting situated services

Robotic involvement in the service encounter: a value-centric experience framework and empirical validation

Laurie Wu; Alei Fan; Yang Yang; Zeya He
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Robotic involvement in the service encounter: a value-centric experience framework and empirical validation

International resource configuration of product-related services in the digital age – An analysis of its antecedents

Jelena Jovanovic; Dirk Morschett
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for International resource configuration of product-related services in the digital age – An analysis of its antecedents

Should we cooperate? Game theory insights for servitization

Scott Wagstaff; Jamie Burton; Judy Zolkiewski
View articletitled, SCM.SharedControls.Infrastructure.TitleDisplayModel?.Text
Open the PDF for in another window
Add to Citation Manager for Should we cooperate? Game theory insights for servitization