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Keywords: Critical success factors
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Journal Articles
Journal:
The TQM Journal
The TQM Journal 1–23.
Published: 10 November 2025
...Vishal Ashok Wankhede; Rohit Agrawal; Kumar Srinivasan Purpose This study identifies essential critical success factors (CSFs) for the integration of Industry 4.0 (I4.0) and Circular Economy (CE) concepts in the automotive sector, focusing on successful transitions toward sustainable manufacturing...
Journal Articles
Unveiling the potential of FMEA in higher education: pathway to improved risk management and quality
Maryam Zulfiqar, Shreeranga Bhat, Michael Sony, Willem Salentijn, Vikas Swarnakar, Jiju Antony, Elizabeth A. Cudney, Sandra Furterer, Olivia McDermott, Raja Jayaraman, Monika Foster
Journal:
The TQM Journal
The TQM Journal (2025) 37 (6): 1666–1686.
Published: 19 July 2024
... with preserving education quality, faculty training, and resource management, complicating organised methods such as FMEA. Design/methodology/approach This research conducted a global survey to identify the critical success factors, benefits, and common challenges in using FMEA in the higher education sector...
Includes: Supplementary data
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2025) 37 (2): 345–378.
Published: 28 December 2023
.... In this study the research has aimed to highlight that a considerable number of corporate SS initiatives, around 60%, fail primarily due to the improper incorporation of essential elements and flawed assumptions. Design/methodology/approach To validate the influence of critical success factors (CSFs) on SS...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (6): 1695–1723.
Published: 18 December 2023
...Yigit Kazancoglu; Cisem Lafci; Yalcin Berberoglu; Sandeep Jagtap; Cansu Cimitay Celik Purpose The primary objective of this research is to determine critical success factors (CSFs) that enable textile enterprises to effectively implement Kaizen, a Japanese concept of continuous development...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2024) 36 (7): 2071–2106.
Published: 11 July 2023
...Aqeel Ahmed; Sanjay Mathrani Purpose The concept of lean and ISO 14001 as a combined approach is an evolving strategy for streamlining operational processes and attaining environmental sustainability in the manufacturing context. This paper explores the critical success factors (CSFs...
Journal Articles
The critical success factors of the highly competitive organizations; a systematic literature review
Journal:
The TQM Journal
The TQM Journal (2024) 36 (4): 1020–1053.
Published: 24 April 2023
... be contacted at: aubaid@sharjah.ac.ae 19 11 2022 12 02 2023 18 03 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Critical success factors Highly competitive organization Competitiveness Unified list Systematic literature...
Journal Articles
Olivia McDermott, Jiju Antony, Michael Sony, Marcelo Machado Fernandes, Rajesh Koul, Mehran Doulatabadi
Journal:
The TQM Journal
The TQM Journal (2023) 35 (8): 2621–2639.
Published: 15 March 2023
... the understanding, knowledge of the tools and the level of application of the tools within the manufacturing sector. In addition, this paper aims to identify the benefits, challenges and critical success factors (CSFs) for the application of the 7 new quality control (QC) tools. Design/methodology/approach...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (8): 2304–2321.
Published: 22 December 2022
...Efthalia Keramida; Evangelos L. Psomas; Jiju Antony Purpose The aim of this study is to determine the most critical success factors (CSFs) of lean adoption in a specific Greek public services subsector namely citizen's service centers (CSCs) and to define their underlying structure (latent...
Journal Articles
Jiju Antony, Vikas Swarnakar, Willem Salentijn, Alireza Shokri, Mehran Doulatabadi, Shreeranga Bhat, Olivia McDermott, Raja Jayaraman, Michael Sony
Journal:
The TQM Journal
The TQM Journal (2023) 35 (7): 1917–1934.
Published: 04 October 2022
... theoretical knowledge about ISO 18404:2015, its role in operational excellence implementation, pros, cons, critical success factors and required changes for further improvement within the standard. Research limitations/implications There were very limited baseline studies in the literature. A mixed method...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2023) 35 (3): 630–653.
Published: 15 March 2022
...Vikas Swarnakar; Anthony Bagherian; A.R. Singh Purpose Recent years have seen an increased demand for healthcare services, presenting a need to improve service quality through the deployment of sustainable Lean Six Sigma (LSS). This study aims to identify critical success factors (CSFs...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2022) 34 (5): 1202–1225.
Published: 24 August 2021
... studies for consistency to advance the critical success factors. Oluwayomi Kayode Babatunde can be contacted at: oluwayomi.babatunde@wits.ac.za 15 01 2021 10 05 2021 27 06 2021 16 07 2021 08 08 2021 The data collection for this research project took place during...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2022) 34 (5): 1169–1188.
Published: 17 August 2021
... for implementing, the Critical Success Factors, challenges, the organisational readiness factors and the role of leadership in a Quality 4.0 deployment. In addition, the study looks at the skills required by future Quality 4.0 professionals in terms of hard skills, soft skills and a curriculum for educating future...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2020) 32 (6): 1263–1284.
Published: 14 May 2020
... manufacturing small and medium enterprise. Design/methodology/approach The approach was to analyse existing literature on lean and Six Sigma that included road maps and critical success factors (CSFs) in order to design an in-company, quantitative survey instrument. The aim of the survey was to evaluate...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2020) 32 (6): 1561–1575.
Published: 18 March 2020
... training Project assessment LSS theory Project assumptions Process improvement Critical success factors This work addresses the LSS project setting in which the goal of discovering and implementing process improvement occurs. This setting must address two types of assumptions, where this term...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2019) 31 (5): 740–757.
Published: 18 September 2019
...Syed Ali Raza Shah; Khairur Rijal Jamaludin; Hayati Habibah Abdul Talib; Sha’ri Mohd Yusof Purpose The purpose of this paper is to identify the critical success factors (CSFs) of integrated quality environmental management (IQEM) and analyze their impact on operational performance (OP...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2018) 30 (4): 335–355.
Published: 20 April 2018
...-Pujol and Kerbache, 2009 ; Albliwi et al., 2014 ; Jurburg et al., 2016). These factors are also known as critical success factors (CSFs). Hospitals represent one of the most complex types of service organizations, with human interaction constantly present throughout the process...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2017) 29 (5): 744–759.
Published: 09 October 2017
... fills the gap in the literature by studying critical success factors, critical failure factors, and barriers together. This study is one of its kinds in the Indian context which captures the views of Six Sigma certified professionals from the organizations which are implementing Six Sigma...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2017) 29 (5): 677–689.
Published: 09 October 2017
..., like critical success factors (CSFs), but more on the performance derived from its functioning. Design/methodology/approach A questionnaire was created and addressed to Greek companies which were certified with at least one QMS standard, in this case ISO 9001:2008. Findings It was concluded...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2017) 29 (3): 488–511.
Published: 10 April 2017
... by their application through modelling LSS enablers in the fourth section. The fifth and sixth section includes results and conclusions, respectively. “Enabler” that is often referred as critical success factor in the literature is believed to be one of the most significant components to attain effective...
Journal Articles
Journal:
The TQM Journal
The TQM Journal (2017) 29 (2): 276–309.
Published: 13 March 2017
..., and opportunities for a successful implementation. Design/methodology/approach The research is purely exploratory in nature. Based on published work, critical success factors are gathered, and a number of questionnaire surveys and interviews are conducted to refine and quantify their impact. A system dynamics...
