Issues

Special Issue: Service-dominant logic, service ecosystems and institutions: bridging theory and practice. Guest Editors: Irene C.L. Ng, Stephen L. Vargo

Service-dominant logic, service ecosystems and institutions: an editorial

Irene C.L. Ng; Stephen L. Vargo
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Shaping service ecosystems: exploring the dark side of agency

Cristina Mele; Suvi Nenonen; Jaqueline Pels; Kaj Storbacka; Angeline Nariswari; Valtteri Kaartemo
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A systemic logic for platform business models

Julia A. Fehrer; Herbert Woratschek; Roderick J. Brodie
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Game-changers: dynamic capabilities’ influence on service ecosystems

Suvi Nenonen; Johanna Gummerus; Alexey Sklyar
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Institutional types and institutional change in healthcare ecosystems

Oana Maria Pop; Sara Leroi-Werelds; Nadine Roijakkers; Tor W. Andreassen
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Boundary objects for institutional work across service ecosystems

Laszlo Sajtos; Michael Kleinaltenkamp; Julie Harrison
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Co-creating services—conceptual clarification, forms and outcomes

Anna-Sophie Oertzen; Gaby Odekerken-Schröder; Saara A. Brax; Birgit Mager
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Assessing the effects of multichannel service provider corporate reputation on customer new product adoption and RFM value

Gianfranco Walsh; Mario Schaarschmidt; Stefan Ivens
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Flow revisited: process conceptualization and a novel application to service contexts

Jan Drengner; Steffen Jahn; Pia Furchheim
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How price fairness and fit affect customer tariff evaluations

Philipp Leinsle; Dirk Totzek; Jan Hendrik Schumann
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