Issues

Multi-stakeholder Engagement and Responsible Business

Guest editorial: Multi-stakeholder engagement and responsible business

Sertan Kabadayi; Yuliya Komarova; Jay Kandampully
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Exploring customer engagement tensions when pursuing responsible business practices

Andrew S. Gallan; Diogo Hildebrand; Yuliya Komarova; Dan Rubin; Ronen Shay
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RAISE: leveraging responsible AI for service excellence

Linda Alkire; Anil Bilgihan; My (Myla) Bui; Alexander John Buoye; Seden Dogan; Seoyoung Kim
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Beyond apples and oranges: unraveling the complexity in corporate sustainability reporting

Timothy Hedley; Barbara Porco; Timothy Lee Keiningham; Lerzan Aksoy; Leigh Anne Statuto; Muslim Amin
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A 5C model of responsible service leadership: learning from living systems to play the infinite game

Reut Livne-Tarandach; Joan Ball; Poonam Arora; Ayse Yemiscigil; Jay Kandampully
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Cultivating wiser service systems through communication

Edythe Moulton-Tetlock; Sophia Town; Hoori Rafieian; Canan Corus; Raymond P. Fisk
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Supplementary data
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To do or not to do? A typology of ethical dilemmas in services (TEDS)

Rodoula H. Tsiotsou; Sertan Kabadayi; Jennifer Leigh; Julia Bayuk; Brent J. Horton
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