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The role of service firms in societal health: the case for symbiotic value

Lerzan Aksoy, Linda Alkire (née Nasr), Jay Kandampully, Laura Kemppainen, Lu Kong, Laura E. McClelland

Journal of Service Management (2020) 31 (5): 1041–1058.

https://doi.org/10.1108/JOSM-11-2019-0350

Published: 14 October 2020

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Journal Articles

Elevating the human experience (HX) through service research collaborations: introducing ServCollab

Raymond P. Fisk, Linda Alkire (née Nasr), Laurel Anderson, David E. Bowen, Thorsten Gruber, Amy L. Ostrom, Lia Patrício

Journal of Service Management (2020) 31 (4): 615–635.

https://doi.org/10.1108/JOSM-10-2019-0325

Published: 18 May 2020

View article titled, Elevating the human experience (HX) through service research collaborations: introducing ServCollab

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Journal Articles

Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact

Linda Alkire (née Nasr), Christine Mooney, Furkan A. Gur, Sertan Kabadayi, Maija Renko, Josina Vink

Journal of Service Management (2020) 31 (1): 24–50.

https://doi.org/10.1108/JOSM-05-2019-0139

Published: 20 January 2020

View article titled, Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact

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Journal Articles

Social innovation in service: a conceptual framework and research agenda

Lerzan Aksoy, Linda Alkire (née Nasr), Sunmee Choi, Peter Beomcheol Kim, Lu Zhang

Journal of Service Management (2019) 30 (3): 429–448.

https://doi.org/10.1108/JOSM-11-2018-0376

Published: 14 June 2019

View article titled, Social innovation in service: a conceptual framework and research agenda

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Journal Articles

Frontline Service Technology infusion: conceptual archetypes and future research directions

Arne De Keyser, Sarah Köcher, Linda Alkire (née Nasr), Cédric Verbeeck, Jay Kandampully

Journal of Service Management (2019) 30 (1): 156–183.

https://doi.org/10.1108/JOSM-03-2018-0082

Published: 08 January 2019

View article titled, Frontline Service Technology infusion: conceptual archetypes and future research directions

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Journal Articles

Design for service inclusion: creating inclusive service systems by 2050

Raymond P. Fisk, Alison M. Dean, Linda Alkire (née Nasr), Alison Joubert, Josephine Previte, Nichola Robertson, Mark Scott Rosenbaum

Journal of Service Management (2018) 29 (5): 834–858.

https://doi.org/10.1108/JOSM-05-2018-0121

Published: 07 September 2018

View article titled, Design for service inclusion: creating inclusive service systems by 2050

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The role of service firms in societal health: the case for symbiotic value

Elevating the human experience (HX) through service research collaborations: introducing ServCollab

Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact

Social innovation in service: a conceptual framework and research agenda

Frontline Service Technology infusion: conceptual archetypes and future research directions

Design for service inclusion: creating inclusive service systems by 2050

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Update search

The role of service firms in societal health: the case for symbiotic value

Elevating the human experience (HX) through service research collaborations: introducing ServCollab

Transformative service research, service design, and social entrepreneurship: An interdisciplinary framework advancing wellbeing and social impact

Social innovation in service: a conceptual framework and research agenda

Frontline Service Technology infusion: conceptual archetypes and future research directions

Design for service inclusion: creating inclusive service systems by 2050

Email alerts

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